Sales Associate-Loft Outlet Great Lake Crossing

N23 Premium Brands Opco LLC; Auburn Hills (MI); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community/brand partnerships

Job summary

KnitWell Group is seeking a Sales Associate to be the brand ambassador in our Auburn Hills store. You will connect with customers, offer personalized styling, keep the merchandise organized, and help create an inviting shopping environment.

You will use product knowledge to make recommendations, support omnichannel shopping with available tools, and collaborate with the team to meet daily goals. Flexible availability, including evenings, weekends, and holidays, is expected.

Qualifications

• Customer-focused experience preferred to deliver personalized styling and service.
• Hospitality mindset to engage with customers and build rapport.
• Ability to offer styling recommendations and product knowledge to enhance the shopping experience.
• Comfort operating a POS system and using tech to assist shoppers.
• Collaborative mindset to work with store team on guest journeys.

Responsibilities

• Assist customers with styling and product knowledge.
• Keep merchandise organized and visually appealing on the sales floor.
• Process transactions and assist customers at the POS.
• Collaborate with team to create personalized guest experiences and drive sales.

Skills

Customer-focused experience

Hospitality mindset

Styling advice

POS system

Team collaboration

Tools

POS system

Job description

About us

About the role As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor. The impact you can have In this role, you'll have the opportunity to: Connect with customers and listen to their needs to create personalized customer experiences. Share product knowledge and recommendations to help style the customer. Use brand behaviors and personalized service to drive brand loyalty. Uphold the highest visual and operational standards while keeping the focus on the customer. Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools. Partner with store leaders to achieve individual goals and daily expectations. Build productive relationships by sharing ideas and being helpful to others. You'll bring to the role Sales Associate or customer-focused experience (preferred) Brings a hospitality mindset when engaging with customers Flexible availability – including evenings, weekends, and holidays Technology proficient and ability to operate a point-of-sale system Takes initiative in making thoughtful decisions.

Benefits

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location: Store 3009-Great Lakes Crossing-ANN-Auburn Hills, MI 48326

Position Type: Regular/Part time

Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.