Sales Associate-Loft

LOFT; Charlotte (NC); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

LOFT is seeking a Sales Associate to be the ultimate brand ambassador at our Charlotte, NC store. You will connect with customers, offer personalized styling, and guide their shopping journey while keeping the sales floor organized and inviting.

You’ll collaborate with teammates to deliver exceptional service and support omnichannel experiences using available tools. Ideal candidates bring customer-focused experience, hospitality mindset, flexible availability (evenings, weekends, holidays), and

Qualifications

• Sales Associate or customer-focused experience (preferred).
• Hospitality mindset when engaging with customers.
• Flexible availability – including evenings, weekends, and holidays.
• Technology proficient and ability to operate a POS system.
• Take initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized experiences.
• Guide shopping with personalized styling recommendations.
• Provide product knowledge and recommendations to help style the customer.
• Keep the store organized and visually appealing on the sales floor.
• Collaborate with team to deliver exceptional customer service.
• Support omnichannel shopping by using available tools and promotions.
• Partner with store leadership to achieve goals and daily targets.
• Build productive relationships by being helpful to others.

Skills

Customer service

Hospitality mindset

POS system

Multichannel support

Team collaboration

Tools

POS system

Job description

About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.About the roleAs a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.The impact you can haveIn this role, you'll have the opportunity to:Connect with customers and listen to their needs to create personalized customer experiences.Share product knowledge and recommendations to help style the customer.Use brand behaviors and personalized service to drive brand loyalty.Uphold the highest visual and operational standards while keeping the focus on the customer.Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.Partner with store leaders to achieve individual goals and daily expectations.Build productive relationships by sharing ideas and being helpful to others.You'll bring to the roleSales Associate or customer-focused experience (preferred)Brings a hospitality mindset when engaging with customersFlexible availability – including evenings, weekends, and holidaysTechnology proficient and ability to operate a point-of-sale systemTakes initiative in making thoughtful decisionsBenefits401(k) planMerchandise discounts plus eligibility for discounts at our sister brandsProfessional development and opportunities for advancement across our brandsCommunity impact through our philanthropic partnershipsAvailability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.Location:Store 1371-South Park Mall-ANN-Charlotte, NC 28211Position Type:Regular/Part timeEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected