* Sales Associate - Kirkland's Home - Part Time

The Brand House Collective; Phoenix (AZ); On-site; USD 20,664 - 27,552; Part time

Job summary

A retail company in Phoenix is looking for a part-time Sales Associate to provide exceptional customer experiences. The role requires strong communication skills, flexibility in scheduling, and a proactive approach to sales and operations. Responsibilities include engaging with customers, maintaining the sales floor, and assisting with stock management. Ideal candidates will be energetic and results-oriented, ready to contribute to the store's success.

Qualifications

• Energetic, people-oriented with a competitive drive.
• Ability to communicate effectively both written and verbally.
• Must be able to work a flexible schedule.

Responsibilities

• Provide exceptional shopping experience to customers.
• Engage with customers and model selling behaviors.
• Assist in maintaining sales floor and stockroom organization.

Skills

Customer Service

Effective Communication

Sales Skills

Flexibility

Job description

Sales Associate - Kirkland's Home - Part Time

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Overview

The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.

Responsibilities

• Supports and values Customer Service in both the in store and online (ship to store) shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
• Proactively engages with customers, reads cues and responds appropriately
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company’s branding at all times by treating all customers and co‑workers in a respectful and professional manner while supporting a common goal
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
• Assists in maintaining an efficient and organized sales floor and stockroom
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• May perform other duties as necessary

Qualifications

• Energetic, people and results oriented, competitive with a drive to succeed
• Ability to effectively communicate both written and verbally
• Ability to work weekends, holidays and evenings
• Ability to read and interpret company directives, handbook and manuals
• Ability to work a flexible schedule to meet the business needs of the store
• Ability to work independently as well as part of a team
• Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
• Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
• Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
• Must be able to frequently communicate with the customers in person, electronically, and telephonically
• Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
• Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately

Seniority level

• Entry level

Employment type

• Part‑time

Job function

• Sales and Business Development
• Retail and Transportation, Logistics, Supply Chain and Storage