Sales Associate - Keyholder

National Vision; Appleton (WI); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Company H | o

Employee Eyewear Discount

Overtime pay when applicable

Educational courses

Internal promotions

Job summary

America's Best, part of National Vision, is hiring a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You will help customers select eyewear, dispense glasses and lenses, and maintain accurate records in a fast-paced retail setting.

The role emphasizes customer service, multi-tasking, and teamwork; High School Diploma required; 1+ year retail or service experience preferred. Benefits include competitive pay and growth opportunities.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Able to multitask and handle a fast-paced work environment.
• Education: High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law).
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.
• In some locations, duties may vary to meet state licensing requirements.

Skills

Retail experience

Customer service

Multi-tasking

Education

High School Diploma or equivalent

Job description

America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting, each location aims to provide customers with the attention and expertise they deserve. For more information about America's Best,visitAmericasBest.com .

Job Description

As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals.

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

How would you like Sundays off? Yes, every Sunday we’re closed!

Qualifications

What You’ll Need:

• Experience & Skills: 1+ year of retail or customer service experience is preferred
• Versatility: Skilled at multi-tasking and handling a fast-paced work environment
• Education: High School Diploma or equivalent required

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.

Our Benefits Include:

• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Employee Eyewear Discount
• Overtime pay when applicable

Focus on Professional Growth and Career Fulfillment:

• Access to educational courses
• Emphasis on internal promotions and career advancement

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

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