Sales Associate - Jersey Shore Premium Outlets

The Children's Place; Tinton Falls (NJ); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Paid sick time

Employee discount

401(k) with company match

Wellness reimbursement

Adoption assistance

Back-up care

Job summary

The Children's Place in Tinton Falls, New Jersey is seeking a Sales Associate to support the Store Leadership Team and deliver excellent customer service. You will assist customers, maintain product knowledge, and uphold merchandise presentation and stockroom standards.

Responsibilities include greeting customers, promoting promotions, processing transactions, and keeping the floor and backroom organized. 18+ with retail interest preferred; weekend and evening availability required.

Qualifications

• High School diploma or equivalent.
• Prior retail experience preferred.
• Must be at least 18 years of age.

Responsibilities

• Assist customers with urgency and prioritize service.
• Greet customers and provide the appropriate level of service.
• Explain value and promotions and address out-of-stock items when necessary.
• Address customer concerns with sound judgment.
• Demonstrate selling skills to positively impact conversion.
• Provide fast, friendly service at the cashwrap and explain the PLACE Card benefits.
• Maintain stock levels with representative sizes and styles.
• Follow signage and display standards and keep the area neat.
• Keep stockroom organized and safe, with a customer-ready environment.
• Report maintenance needs promptly to Store Leadership.
• Contribute to store goals with focused, well-managed efforts.
• Assist with stock processing when needed.

Skills

Customer service

Time management

Teamwork

Adaptability

Flexible schedule

Lifting up to 50 lbs

Education

High School diploma

Job description

Location:

Tinton Falls, New Jersey

Job Summary:

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities

Key Accountabilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Skills and Behaviors

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary

$15.92 - $19.92 Per Houro Benefits include: Paid Sick Time, Employee Discount, 401(k) and company match, Wellness Reimbursement, Adoption Assistance, free backup care (for kids, pets & the elderly), a variety of voluntary benefits and an employee assistance program. Benefit offerings are subject to change and vary by role/level for each position. Respective waiting periods may apply to certain benefit offerings.

The Children’s Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.