Sales Associate III - OKC OUTLETS (WEEKEND AVAILABILITY REQUIRED)

Tapestry, Inc.; Oklahoma City (OK); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks passionate individuals for a dynamic retail role. In this position, you will become a brand ambassador, driving sales while building lasting customer relationships. Your creativity and customer focus will be key in adapting to market changes and achieving personal performance goals. Join a collaborative team that values diversity and inclusion, where your contributions will have a meaningful impact on the overall success of the store. If you're ready to thrive in a fast-paced environment and make a difference, this opportunity is perfect for you.

Qualifications

• Strong customer focus and ability to build lasting relationships.
• Creative problem-solving and adaptability in a retail environment.

Responsibilities

• Drive sales through effective clienteling and personal strategies.
• Maintain store standards and support inventory processes.

Skills

Customer Focus

Sales Strategies

Interpersonal Skills

Creativity

Adaptability

Job description

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About Coach

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Sales Floor Responsibilities

1. Understand organizational objectives and make decisions aligning with company priorities.
2. Take ownership and deliver results, monitoring personal and store metrics; develop personal sales and clienteling strategies with management.
3. Create strategies to achieve personal metrics and performance goals.
4. Improve survey results through planning and development.
5. Represent Coach as a brand ambassador and demonstrate company sales and service expectations.
6. Support local sales strategies by understanding market changes.
7. Drive business through sales strategies, clienteling, sourcing new customers, and maintaining relationships.
8. Present a professional image consistent with Coach’s style guide.
9. Build credibility as a fashion advisor through product knowledge and market awareness.
10. Communicate current pricing and promotional strategies effectively to customers.
11. Utilize cross-selling and product knowledge to enhance sales.
12. Tailor customer approach based on cues and needs.
13. Handle multiple customers efficiently, following up to close sales.
14. Contribute to store financial results through personal selling techniques.
15. Build lasting customer relationships using Coach’s tools and technology.
16. Create a positive team environment and promote shared vision.
17. Maintain professionalism and adapt to store needs, welcoming feedback.

Operations Responsibilities

1. Complete daily operational tasks maintaining store standards.
2. Keep the store clean and organized, adhering to policies and procedures.
3. Support inventory processes, including shipment processing and replenishment.
4. Assist with cash wrap operations and customer transactions.

Core Competencies for All Employees

• Courage: Provide honest feedback and face issues directly.
• Creativity: Generate innovative ideas and solutions.
• Customer Focus: Prioritize customer satisfaction and build trust.
• Dealing with Ambiguity: Adapt to change and handle uncertainty effectively.
• Drive for Results: Consistently exceed goals and perform at a high level.
• Interpersonal Savvy: Build effective relationships across all levels.
• Learning on the Fly: Quickly adapt and learn from new experiences.

Core Competencies for People Managers

• Strategic Agility: Anticipate future trends and create strategic plans.
• Developing Others: Provide growth opportunities and developmental feedback.
• Building Effective Teams: Foster a collaborative and motivated team environment.

Coach is an equal opportunity employer committed to diversity and inclusion. Employment decisions are based on qualifications and not on legally protected characteristics. We provide reasonable accommodations for disabilities and religious beliefs. For accommodations, contact Tapestry People Services at 1-855-566-9264 or [e-mail].

Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma
Job Segment: Brand Ambassador, Merchandising, Asset Protection, Retail Sales, Outside Sales, Marketing, Retail, Sales