Sales Associate - Hudson Yards

Theory; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate Sales Associate to enhance the customer experience and drive sales in a vibrant retail environment. This role involves building strong client relationships, demonstrating excellent product knowledge, and ensuring a superior shopping experience. With a commitment to exceptional service and teamwork, you will play a vital role in achieving store goals and contributing innovative ideas to enhance business performance. If you thrive in a dynamic atmosphere and have a knack for sales, this opportunity is perfect for you!

Qualifications

• 1-2 years experience in a client-centric sales environment.
• Dynamic interpersonal and communication skills, both verbal and written.

Responsibilities

• Achieve store sales goals and develop lasting client relationships.
• Ensure the highest level of customer service to all individuals in the store.

Skills

Interpersonal Skills

Communication Skills

Sales Techniques

Customer Service

Education

High School Diploma

1-2 years of experience in sales

Tools

Point of Sale System

Job description

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.

Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.

In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.

The Responsibilities

A Sales Associate works to achieve store sales goals and develop lasting client relationships. Through effective clienteling, the Sales Associate works to create a superior store experience for our clients that results in sales growth. A Sales Associate is also responsible for complying with policy, procedure, and company initiatives.

Business Leader

● Meet personal and store sales and KPI goals

● Demonstrate excellent knowledge of the product to support the brand goals

● Develop sales techniques that are relevant to the market

● Establish and maintains client-base

● Leverage company tools, incentives & strategies to support meeting sales goals

● Ensure effective communication between managers & other team members

● Support keeping other team members motivated and engaged

● Contribute new & innovative ideas to support meeting business goals

● Resolves client needs quickly and effectively, ensuring customer satisfaction

● Participates in all training and development meetings.

Operations Leader:

● Ensure all functions of the store are maintained to support a superior shopping-experiences

● Uphold store standards and policy and procedures daily

● Assist in the maintenance in all areas of stock, shipping, and receiving protocols.

● Identify product concerns and communicate inventory needs to support the business goals

● Comply with all point of sale register policies and procedures

Customer Focus:

● Ensure the highest level of customer service to each and all individuals in the store

● Build meaningful relationships with clients through strong-interpersonal skills

● Collaborate with all team members to support a superior shopping experience

● Be present on and off the floor as a Theory Brand Ambassador

The Essentials

● 1-2 years’ prior work experience in a client-centric, sales environment

● Dynamic interpersonal and communication skills, both verbal and written

● Computer skills to operate point of sale system, experiences with teamwork is a plus

Salary: $18- $22/ hour *

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Sales

• Industries

  Retail Apparel and Fashion

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