Sales Associate — Home Decor & Customer Experience

Crate and Barrel; Cranston (RI); On-site; USD 20,664 - 26,174; Full time

Job summary

Crate & Barrel in Cranston, RI is seeking a Sales Associate dedicated to guiding customers in discovering home pieces, driving sales and promoting loyalty programs. You will maintain an inviting sales floor, process payments, and uphold brand standards while collaborating with teammates.

The role emphasizes excellent service, product knowledge, effective merchandising, and safety. You will engage customers with promotions, assist with stock, and participate in onboarding new teammates to support

Qualifications

• Customer service experience is preferred.
• Ability to build rapport with customers and colleagues.
• Familiarity with POS systems and store tools.
• Comfort with flexible shifts and ongoing learning.
• Commitment to store safety standards and teamwork.

Responsibilities

• Drive sales through customer engagement and product knowledge.
• Greet customers, process payments, and escalate to management when needed.
• Promote promotions, loyalty programs, and store initiatives to customers.
• Maintain high standards of service, merchandising, and teamwork.
• Support profitability and store operations with accountability and leadership by example.
• Assist with stock displays and inventory readiness.
• Uphold safety and loss prevention guidelines.

Skills

Customer service

Retail experience

Interpersonal skills

Problem-solving

Teamwork

Tools

POS system (Point of Sale)

AS400

Inventory tools

Job description

Crate & Barrel in Cranston, RI is seeking a Sales Associate dedicated to guiding customers in discovering home pieces, driving sales and promoting loyalty programs. You will maintain an inviting sales floor, process payments, and uphold brand standards while collaborating with teammates.

The role emphasizes excellent service, product knowledge, effective merchandising, and safety. You will engage customers with promotions, assist with stock, and participate in onboarding new teammates to support