Sales Associate — Growth, Perks & Feel-Good Retail

Bath & Body Works; Gurnee (IL); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Daily or Weekly Pay

40% merchandise discount

Tuition-free education

Employee assistance program (EAP)

Paid time off / parental leave

Job summary

Bath & Body Works is seeking a Sales Associate to be the face of the store, guiding customers to the best products and delivering consistent, high-energy experiences that drive sales growth. You will build genuine connections, demonstrate products, and make personalized recommendations while contributing to a vibrant, customer-first environment.

responsibilities include processing transactions with care, supporting replenishment, and maintaining visual standards.

Qualifications

• Customer-first approach in a retail environment.
• Proven sales and customer experience in a fast-paced setting.
• Strong communication and adaptability, with openness to feedback.
• Ability to de-escalate store and customer situations effectively.

Responsibilities

• Deliver in-store customer experiences with strong product knowledge.
• Create connections, uncover needs, demo products, and recommend items.
• Drive enrollment and engagement in rewards programs at checkout.
• Provide a friendly cash wrap experience and maintain a neat register area.
• Support replenishment and maintain visual brand standards.
• Assist floorset execution, window changes, and marketing placement.
• Perform physical duties including standing, lifting up to 50 lbs.
• Adhere to safety standards and uphold company policies.

Skills

Customer service

Sales experience

Communication

De-escalation

Job description

Bath & Body Works is seeking a Sales Associate to be the face of the store, guiding customers to the best products and delivering consistent, high-energy experiences that drive sales growth. You will build genuine connections, demonstrate products, and make personalized recommendations while contributing to a vibrant, customer-first environment.

responsibilities include processing transactions with care, supporting replenishment, and maintaining visual standards.