Sales Associate - Great Lakes Crossing (Open)

The Children's Place; United States; In loco; USD 24.000 - 32.000; Tempo pieno

Descrizione del lavoro

The Children’s Place in Auburn Hills, Michigan is seeking a Sales Associate to support the Store Leadership Team and deliver exceptional customer service with product knowledge and effective selling techniques.

The role emphasizes maintaining merchandise presentation, replenishment, and a clean store and backroom, while contributing to store goals and loss prevention procedures.

Competenze

• High School diploma or equivalent required.
• Previous retail experience preferred.
• Must be at least 18 years old.

Mansioni

• Assist customers with urgency and prioritise service.
• Greet customers and provide appropriate level of service.
• Explain promotions and product value; offer solutions for out-of-stock items.
• Address customer concerns with sound judgment.
• Demonstrate selling skills to improve conversion.
• Provide fast, friendly service at the cashwrap and discuss the PLACE Card benefits.
• Maintain stock levels and ensure all sizes/styles are represented.
• Follow merchandising standards and display guidelines.
• Keep stockroom neat, and maintain a customer-ready environment with safety.

Conoscenze

Customer engagement

Time management

Team collaboration

Adaptability

Flexible scheduling

Stockroom duties

Ladder & lifting

Formazione

High School diploma or equivalent

Descrizione del lavoro

Location

Auburn Hills, Michigan

Job Summary

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Key Accountabilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Skills and Behaviors

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

The Children’s Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE.

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