Sales Associate GH

Simera; San Francisco (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Simera is seeking a motivated Sales Associate to assist customers, generate sales, and contribute to revenue goals. You will communicate effectively, assess needs, recommend solutions, and guide customers through the purchasing process.

You will engage via phone, email, chat, or in-person channels; maintain CRM data, follow up on opportunities, and strive to meet or exceed sales targets.

Qualifications

• Experience in sales, retail, or customer service.
• Ability to identify customer needs and match solutions.
• Strong communication and interpersonal skills.
• Comfortable presenting products and handling objections.

Responsibilities

• Engage with customers via phone, email, chat, or in-person channels.
• Understand customer needs and recommend suitable products or services.
• Provide accurate information about products, services, pricing, and promotions.
• Generate and follow up on sales opportunities.
• Assist customers throughout the sales process, from inquiry to purchase.
• Handle questions, concerns, and objections professionally.
• Build and maintain positive relationships with customers.
• Follow up with prospects to increase sales and repeat business.
• Maintain accurate customer and sales information in the CRM.
• Meet or exceed individual and team sales targets.
• Track sales activities and customer interactions.
• Collaborate with teams to ensure a positive customer experience.
• Stay informed about products, promotions, and sales processes.

Skills

Customer-focused

Communication skills

Sales and negotiation

Active listening

Product presentation

Follow-up skills

Independent and team work

Time management

CRM proficiency

Tools

CRM systems

Email platforms

Chat platforms

Job description

We are seeking a motivated and customer-focused Sales Associate to assist customers, generate sales, and contribute to the achievement of business and revenue goals. The ideal candidate is personable, proactive, and confident in communicating with customers, understanding their needs, recommending appropriate solutions, and guiding them through the purchasing process.

Responsibilities

• Engage with prospective and existing customers through phone, email, chat, or in-person channels as applicable.
• Understand customer needs and recommend suitable products or services.
• Provide accurate information about products, services, pricing, and promotions.
• Generate and follow up on sales opportunities.
• Assist customers throughout the sales process, from initial inquiry through purchase.
• Handle customer questions, concerns, and objections professionally.
• Build and maintain positive relationships with customers.
• Follow up with prospects and customers to increase sales and repeat business.
• Maintain accurate customer and sales information in the CRM or other company systems.
• Meet or exceed individual and team sales targets.
• Track sales activities, opportunities, and customer interactions.
• Collaborate with sales, customer service, and other internal teams to ensure a positive customer experience.
• Stay informed about products, services, promotions, and company sales processes.

Required Skills

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Strong sales, persuasion, and negotiation abilities.
• Excellent active listening and customer needs assessment skills.
• Ability to confidently present products or services.
• Strong follow-up and relationship-building skills.
• Ability to handle objections and challenging customer situations professionally.
• Strong organizational and time-management skills.
• Results-oriented mindset with a focus on achieving sales targets.
• Comfortable using CRM systems, email, chat platforms, and other digital tools.
• Ability to work independently and as part of a team.

Requirements

• Previous experience in sales, retail, customer service, account management, or a similar customer-facing role.
• Experience assisting customers and supporting sales activities.
• Ability to meet individual and team performance targets.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Ability to work independently and as part of a remote team when applicable.
• Reliable internet connection and a suitable setup for remote work.
• Professional, proactive, and customer-oriented attitude.
• English proficiency is required if the position involves working with English-speaking customers.

By applying to this position, we’ll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.