Sales Associate - Gateway

Hollywood Feed; Austin (TX); Presencial; USD 21 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Tips

Employee discounts

Free pet food

Free supplements

Resumo da oferta

Hollywood Feed in Austin, TX is seeking a friendly Retail Sales Associate to greet customers, understand pet needs, and stock shelves while maintaining a clean, inviting store.

You will learn our POS system, process transactions, manage inventory, and deliver Same Day orders when required. This role rewards customer-service excellence with competitive hourly pay, tips, and generous employee discounts.

Qualificações

• Commitment to animals and their owners is essential.
• Excellent verbal communication and active listening.
• Proven sales and customer service abilities.
• Ability to learn product information quickly.
• Experience using a POS system or ability to learn.
• Valid driver''s license with at least 2 years driving experience.
• Awareness of safety policies and biometric systems as applicable.

Responsabilidades

• Greet and assist customers per service standards.
• Demonstrate knowledge of products to meet pet needs.
• Maintain respectful communication with customers and team.
• Stock shelves and unload deliveries.
• Operate POS system: opening/closing registers, creating accounts, processing transactions.
• Handle inventory cycle counts and store maintenance.
• Drive company delivery vehicle for Same Day orders.
• Participate in trainings and events.

Conhecimentos

Commitment to animals

Strong verbal communication

Proven sales & customer service

Product knowledge / quick learner

POS proficiency

Valid driver''s license

Biometric safety systems knowledge

Formação académica

High School Diploma or equivalent

Descrição da oferta de emprego

Sales Associate - Gateway (9901 N Capital of Texas Hwy, Austin, TX 78759)

Hollywood Feed was established in the 1950s, in Memphis, TN, as a pet supply store with friendly and knowledgeable service. More than half a century later, our love for pets is who we are today. Our associates are family and the face of each location. We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today.

Job Summary

The Retail Sales Associate, who reports to the Store Manager and Assistant Store Manager, is responsible for serving customers, maintaining a safe and efficient store environment to help ensure profitability, and always following Hollywood Feed’s first policy: “Do what is right by the customer.”

This position offers a market competitive hourly wage of $15.00/hr. to $19/hr.

Key Responsibilities

• Greet and assist customers according to Hollywood Feed's established customer service standards.
• Demonstrate comprehensive knowledge of store products to effectively address customer and pet needs.
• Uphold respectful and open communication with supervisors, coworkers, and customers.
• Work efficiently both independently and collaboratively as a team member.
• Unload and properly stock product deliveries.
• Obtain proficiency in operating the Hollywood Feed point-of-sales system, including:
  • Opening and closing registers.
  • Creating customer accounts.
  • Processing customer transactions.
  • Performing inventory management tasks such as cycle counts.
• Participate in all scheduled Hollywood Feed educational sessions.
• Complete routine weekly store maintenance, including restroom cleaning, sweeping, mopping, dusting, setting up displays, updating prices, and related duties.
• Perform additional responsibilities as assigned.
• Safely operate company vehicles and deliver Same Day Delivery orders in accordance with Hollywood Feed policies, procedures, and safety standards.

Requirements & Qualifications

• Commitment to animals and their owners is vital at Hollywood Feed.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the point-of-sale system.
• Valid driver's license with at least 2 years' driving experience (including learner's permit period).
• Utilize company approved biometric authentication systems and safely operate company equipment incorporating biometric, video, audio and other safety technologies. Reasonable accommodation requests will be evaluated through the interactive process in accordance with applicable law.

Physical Requirements

• Must be 18 or older.
• Able to lift 50 lbs. overhead and stock shelves repeatedly.
• Can bend, kneel, push, pull, reach, twist frequently.
• Able to stand and walk for 8-10 hours.
• Can climb ladders often to access products.
• Meet Safe Driving Policy and willing to drive company delivery vehicle.

Education & Experience

• High School Diploma or equivalent

In addition to competitive wages and benefits, retail employees receive tips, and all employees enjoy generous discounts plus free pet food and supplements as Hollywood Feed team members.

The description above outlines the overall purpose and responsibilities of the job, but it does not include every possible duty, expectation, or task. This should not be considered a complete list of all responsibilities.

Hollywood Feed is an Equal Opportunity Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.