Sales Associate (Full-Time) - Square One Shopping Centre

ALO; United States; On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Generous employee discount and free Aβ

Free ALO Wellness Club membership

Medical, dental and vision options

RRSP and TFSA with company matching

Monthly store incentives

Clothing allowance

Free yoga classes at Sanctuaries

Job summary

ALO is seeking a Sales Associate in the United States to deliver an authentic, high-energy guest experience and drive store sales by educating customers about our community and culture. You will collaborate with leadership to analyze store data and support action plans, while maintaining product flow and a welcoming, efficient environment.

Ideal candidates will have at least 1 year in a client-centric sales role, a passion for exceptional service, and the ability to move throughout the store,

Qualifications

• Experience in client-centric sales helps deliver the ALO experience.
• Passion for customer service and delivering exceptional experiences.
• Aligns with ALO’s Guiding Principles.
• Self-motivated with results-focused mindset and teamwork.
• Constant movement in all store areas is required.
• Ability to lift up to 50 pounds.
• Ability to stand and move for an entire shift.

Responsibilities

• Impact the business and store environment positively aligned with leadership goals.
• Drive and exceed sales goals by leading Flow initiatives and optimizing productivity.
• Engage customers to create a friendly, easy-to-shop environment.
• Build client relationships daily with customers.
• Analyze reports with leadership to strategize and grow opportunities.
• Ensure effective sales floor coverage and lead selling initiatives.
• Educate guests on product, culture and store initiatives.
• Introduce all facets of the ALO business model through testimony and knowledge.
• Leverage incentives and strategies to meet store goals.
• Resolve client needs quickly and ensure customer satisfaction.
• Assist in shipment processing and maintain product flow and replenishment.
• Follow front and back of house procedures per policy.

Skills

Customer service

Sales experience

Guiding Principles

Team orientation

Mobility in store

Lifting up to 50 lbs

Stand for long shifts

Job description

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OBJECTIVE

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.

JOB RESPONSIBILITIES

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

SALES ASSOCIATE QUALIFICATIONS

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift

SALES ASSOCIATE SCHEDULE

Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

JUST SOME OF THE PERKS

• Generous employee discount for ALO and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents
• RRSP and TFSA with company matching (Canada Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

For CA residents, Job Applicant Privacy Policy HERE.