Sales Associate Full Time-Part Time

Evergreen Goodwill; Kirkland (WA); On-site; USD 21,000 - 29,000; Full time

Job summary

Evergreen Goodwill in Kirkland WA is seeking a Sales Associate to assist customers and donors with merchandise selection and cashiering. You will handle cash, checks, and card transactions and balance the POS system while maintaining a clean store floor and restocking as needed.

The role emphasizes courteous service, teamwork with supervisors, and effective communication with all customers, including those with limited English. Safety practices and reliable attendance are important.

Qualifications

• High school diploma preferred but not required.
• No prior experience required.
• Ability to learn POS software related to the job.

Responsibilities

• Assist customers and donors with merchandise and questions.
• Handle cash, checks, and card transactions and balance POS.
• Maintain clean, organized store floor and restock as needed.
• Provide courteous service and support supervisors.
• Communicate effectively with customers, including those with limited English.
• Follow safety procedures and report hazards.

Skills

Customer service

Cash handling

POS transactions

Cashier

Education

High School Diploma or Equivalent

Job description

Job Title: Sales Associate

Salary Range: $17.99

FLSA Status: Hourly

Location: Juanita Goodwill Store, Kirkland WA

About the Position

The Retail Sales Associate interacts and assists customers, donors and others with merchandise selection, suggestion selling and cashiering in a courteous and professional manner.

Essential Functions and Responsibilities:

Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

• Proactively acknowledge, greet and help customers in any area of the store.
• Assist customers/donors in a timely and courteous manner by answering questions or directing them to a supervisor.
• Handle cash, checks, and credit card transactions, closing out cash drawer and balancing all point of sale (POS) transactions.
• Able to communicate through standard telephone and wireless audio systems.
• Merchandise, restock and provide general floor maintenance where needed.
• Maintain a clean work environment.
• Support team members, assist supervisors and leads when necessary.
• Build and maintain internal and external customer satisfaction.
• Contributes to team effort by accomplishing related results as needed.
• Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.
• Perform other duties as assigned.

Position Requirements (Qualifications for the job under the Americans with Disabilities Act)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• High school graduate or equivalency preferred, but not required
• No experienced required

Computer/Technology Skills:

• Ability to learn new technology and software as related to the job.

Certificates, Licenses, or Registrations:

N/A

Physical Abilities:

While performing the duties of this job, the employee will be required to lift and carry up to 30 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance.

Essential Mental/Sensory Abilities:

• Organizing, sorting, categorizing, counting, adding, subtracting
• Interpreting data
• Problem Solving
• Communicating with the public
• Verbal and written communication skills

Work Environment:

Retail store environment, temperature varies, loud noises, occasional crowds, exposure to dust.