Sales Associate Full-Time - Morgan Hill

Orangetheory Fitness -- West Coast Fitness; Morgan Hill (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Competitive hourly wage

Performance bonuses

Medical, Dental, and Vision

401k

Access to Orangetheory classes

Discounts on retail and technology

Career growth opportunities

Covid-19 safety and health protocols

Monthly team-building events

AED/CPR certifications

NASM/AFAA certifications discount

Job summary

Orangetheory Fitness -- West Coast Fitness in Morgan Hill is seeking a Sales Associate to drive membership and retail sales in a fast-paced studio. You will be the face of the gym, delivering outstanding guest experiences and hitting sales targets.

The role is full-time with an hourly rate of $19 plus bonus. You’ll greet guests, explain memberships, process transactions, and support daily studio operations while collaborating with a vibrant team.

Qualifications

• Previous sales experience with strong sales prowess and ability to meet quotas.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Proficient with Microsoft Office and basic data entry.
• Willingness to work daytime, evenings, weekends, and holidays.
• Team-oriented with a positive attitude.

Responsibilities

• Cultivate genuine connections with members and guests.
• Deliver an exceptional sales and service experience.
• Maintain a clean, organized studio environment.
• Handle credit card transactions accurately.
• Attend training programs and contribute to a positive studio atmosphere.
• Assist with memberships, renewals, and referrals.

Skills

Sales experience

Excellent communication

Multi-task in fast-paced environment

Microsoft Office skills

Flexible hours

Orange Team environment

Health-minded

Education

High School Diploma

Tools

Microsoft Office

Job description

Location: 50 East 3rd St

Job Id:989

# of Openings:1

Job Title:Sales Associate Full-Time- Morgan Hill

Direct Supervisor:Studio Manager
Status:Hourly non-exempt

Location: 95037

Job Title:Sales Associate Full-Time- Morgan Hill Direct Supervisor:Studio Manager
Status:Hourly non-exempt Location: 95037
COMPANY DESCRIPTION
West Coast Fitness
West Coast Fitness is a leading franchisee of Orangetheory® Fitness with 45+ studios in Los Angeles, San Francisco’s Bay area, and Ohio. Our mission is to lead, support, and inspire the Orange Passion. We do this by focusing on our amazing and talented team and emphasizing the 3 Cs of Success - Clarity, Communication, and Collaboration. We strive to grow future leaders with an atmosphere of inclusivity, enthusiasm, and empathy. Established in Los Angeles, CA, in 2014, WCF prides itself on building teams that break records, innovate with intention, and continue to expand our reach – many of our original teams are still with us today!
Orangetheory®Fitness
Led by highly skilled coaches, each Orangetheory workout incorporates endurance, strength, and power elements through a variety of equipment including treadmills, rowing machines, TRX Suspension Training®, free weights, and more. As a heart-rate-based totally-body group workout, OTF combines science, coaching, and technology to guarantee maximum results from the inside out. The result is more energy, visible toning, and a supercharged metabolism for MORE caloric afterburn, MORE results, and MORE confidence, all to deliver you MORE LIFE.
JOB DESCRIPTION
If you consider yourself the “life of the party,” someone who can command a room, who’s not afraid to spark up a conversation, and who loves a little healthy competition, then consider becoming a Sales Associate with us! Our SAs are our first responders, the face of each studio, and the ones that keep each of our members coming back with a smile. Though we have high expectations in this sales-heavy role, the focus will always be on member experience. This role is perfect for those with a passion for health and wellness, who love providing top-notch service, and who are goal-oriented. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, as well as retail and concession sales. Through exemplary customer service, Sales Associates are also responsible for helping drive up membership retention, maximizing workout traffic, and maintaining a positive, safe, and fun studio environment.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Cultivate genuine, experience-focused connections with members and guests, including but not limited to--answering questions, resolving concerns, and ongoing outreach with members and guests regarding membership status
• Ensure a friendly, helpful, and inclusive experience for all members and guests
• Deliver an exceptional and versatile sales and service experience to all members and guests
• Demonstrate a commitment to ensuring a safe and clean studio environment for members and guests
• Perform telephone inquiries, follow-up calls, and customer care calls
• Host OTF studio tours with prospects and/or fitness program holders
• Greet members and guests promptly, enthusiastically, and with a smile, to create a friendly, positive environment upon entry
• Maintain an organized and clean work environment
• Respond immediately to member requests, inquiries, and concerns
• Execute proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms
• Attend and participate in all relevant OTF training programs, events,and meetings
• Establish and maintainan effective referral program
• Accurately followthe daily studio cleaning checklist (pre/during/post) shift activities
• Maintain an organized andclean lobby/front desk area
• Processaccurate credit card transactions
• Perform follow-up and follow-through activities with all prospective clients
• Respond immediately to member requests, inquiries, and concerns
• Work closely with the Fitness Team to ensure that processes are fulfilled

QUALIFICATIONS

• Previous sales experience with strong sales prowess (experience working in a sales quota-bearing structure highly preferred)
• Excellent verbal and written communication skills
• Ability to multi-task and excel in a fast-paced environment
• Functional computer skills required – Microsoft Office (Word, Excel), general site navigation, in-depth reporting, and data entry
• Flexibility to work daytime, evening, holiday, and/or weekend hours as needed
• Ability to work and function in an ORANGE TEAM environment (Orange is more than just a color, it’s an attitude)
• High school diploma
• Health and fitness-minded people, highly preferred

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands to signal, handle, or feel. The employee must occasionally lift and/or move up to 80 pounds.

AAP/EEO Statement:

Our Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, responsibilities, and activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

BENEFITS

• Competitive hourly wage
• Performance bonuses – based on weekly, monthly, individual, and team sales goals
• Medical, Dental, and Vision (based on full-time hours)
• 401k (based on full-time hours)
• Access to all Orangetheory classes at any studio nationwide
• Deep discounts on all OTF retail and technology (see now at shoporangetheory.com)
• Opportunities for career growth
• Covid-19 safety and health protocol for a safe work environment
• Monthly team-building events and reward opportunities
• Free AED/CPR certifications
• Huge discount on NASM and AFAA certifications (inquire with management)

Job Type:Full-time, including early mornings, nights, weekends, and holidays
Pay: $19/hour + bonus

Orangetheory Fitness -- West Coast Fitness