Sales Associate- Full Time

Gearhead Outfitters, Inc.; Highland Park (IL); On-site; USD 24,000 - 32,000; Full time

Job summary

A regional outdoor retailer is seeking a 'Guest Experience Rockstar' to enhance the customer experience by providing enthusiastic greetings and proactive assistance. The role involves cleaning, monitoring guests, and sharing product knowledge. Candidates should be punctual, positive, and capable of performing physical tasks such as lifting up to 25 pounds. This position is ideal for those who enjoy engaging with customers and want to contribute to a team environment.

Qualifications

• Ability to greet guests with enthusiasm and genuine excitement.
• Capability to assist guests proactively without making them wait.
• Ability to communicate effectively and maintain a clean workspace.

Responsibilities

• Greet every guest warmly and with enthusiasm.
• Monitor the store floor and assist guests promptly.
• Maintain cleanliness and contribute to store projects.
• Be proactive: always ready with a task or helping hand.
• Learn, grow, and share product knowledge with the team.
• Be punctual, positive, and a team player.
• Keep the space clean, stay aware of store projects, and communicate with your teammates.

Skills

Customer service skills

Proactivity

Team player attitude

Product knowledge

Job description

Gearhead Outfitters is a specialty outdoor retailer dedicated to providing high-quality gear and apparel for adventurers. With a focus on personalized service, we help our customers connect with nature through premium products, expert advice, and a passion for the outdoors. Founded in 1997, our mission is to build lasting relationships with our customers and communities while sharing our love for the outdoors. We strive to make every customer feel welcome, supported, and excited about their next adventure.

Job Description: Guest Experience Rockstar

• Greet every guest with a smile and genuine excitement.
• Stay on top of the action—assist guests, watch the floor, and never let anyone wait at the register.
• Build strong connections with guests, showing them your favorite products (but keep it diverse!).
• Be proactive: always ready with a task or helping hand.
• Learn, grow, and share product knowledge with the team.
• Be punctual, positive, and a team player.
• Keep the space clean, stay aware of store projects, and communicate with your teammates.

Let\'s make every guest\'s visit amazing!

PHYSICAL ACTIVITIES

The following physical activities are necessary to perform one or more essential functions of this position.

• Must be able to lift up to 25 pounds.
• Must be physically able to walk, stand, and stoop for several hours each day.
• Must be able to work at various heights, including floor level, with or without reasonable accommodation.