Sales Associate - Full Time

Belk, Inc.; Columbia (TN); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

Belk, Inc. is seeking a Sales Associate in Tennessee to deliver an exceptional customer experience. The role focuses on business-building activities, product recommendations, and accurate transaction processing to drive sales and store metrics.

Expect to contribute to a friendly environment and a strong team culture while assisting with merchandising and daily store operations. The position is hourly, requiring a flexible schedule that may include nights, weekends, and holidays.

Qualifications

• Demonstrate dedication to customer service and store objectives.
• Take ownership of assigned tasks and contribute to store success.
• Communicate clearly and professionally with customers and teammates.
• Adapt to a flexible schedule including nights, weekends, and holidays.
• Comfortable using technology (smartphones, tablets, Windows-based systems).
• Maintain merchandise presentations and assist with stock replenishment as needed.

Responsabilités

• Demonstrate ownership and initiative in achieving personal goals and store objectives.
• Greet and assist customers, building rapport and a welcoming environment.
• Suggest product recommendations to meet customer needs and drive sales.
• Process transactions accurately and handle inquiries, returns, and concerns professionally.
• Maintain attractive selling areas, signage, fitting rooms, and cleanliness through daily recovery.
• Support store operations with fulfillment, pricing, promos, and product placement.
• Follow asset protection procedures and safety guidelines to minimize risks.

Connaissances

Customer service

Ownership

Communication

Flexibility

Tech savvy

Teamwork

Attention to detail

Outils

POS systems

Windows-based devices

Mobile devices

Description du poste

The Sales Associate delivers a positive customer experience by providing excellent service through building relationships, assisting with merchandise selection, making product recommendations, and processing transactions. This role drives sales and store key metric performance, maintains merchandise presentations, and works closely with store operation teams to meet store objectives. The Sales Associate promotes a friendly store environment that builds customer loyalty and customer satisfaction. This is an hourly position.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives , and daily priorities.
• Greet , engage, and a ssist customers warmly , creating a welcoming environment and providing personalized service to enhance customer shopping experience .
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales .
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently . Handle customer inquiries, returns, and concerns with professionalism , promptness , and care .
• Maintain visually appealing selling areas , merchandise presentation standards , accurate signage, fitting rooms, and cleanliness through daily recovery and s tock replenishment.
• Leverage training tools , use resources, and embrace feedback to continuously boost product know ledg e, build selling skills , and strengthen performance . Stay informed of product s, promotions, policies, and store events to deliver accurate information to customer s and enhance service.
• Contribute to a positive store culture by building connections with teammates , sharing knowledge , and celebrating individual and team achievements .
• Support store operations by assisting with store fulfillment , pricing , promotional sets, product placement, and other tasks as assigned.
• Follow asset protection procedures , safety guidelines, and security protocols, supporting store shortage control , inventory accuracy, and minimizing risk in designated area .

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives .
• Skills and experience to perform in the role and a commitment to continuously learn .
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive . There may be additional duties, responsibilities, and qualifications for this job.