Sales Associate (FT/PT)

Petland, Inc. (USA); Dayton (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Petland, Inc. (USA) is seeking a friendly Sales Associate to help customers find the right pet and related products. You will share knowledge about pet care, provide excellent service, and contribute to a welcoming store environment.

The role emphasizes teamwork, reliable communication, physical stamina for standing and stocking, and a passion for animals. Training is provided to ensure confidence in product recommendations and safety standards.

Qualifications

• High school diploma or GED, or equivalent combination of education and experience.
• Strong customer service and communication skills.
• Ability to work in a fast-paced retail environment.
• Willingness to learn about pet care and customer engagement.

Responsibilities

• Assist customers with pet product selections and questions.
• Maintain clean, organized sales floor and animal care areas.
• Provide accurate information on Petland programs and services.
• Support store team with opening/closing procedures and cash handling.

Skills

Customer Service

Teamwork

Communication

Motivation

Professionalism

Ethics

Time Management

Education

High school diploma or GED

Job description

SALES ASSOCIATE

Our Sales Associates are dedicated to matching the right pet with the right customer and meeting the needs of both. For those customers who already have pets, they are dedicated to enhancing the knowledge and enjoyment of the human-animal bond.

SALES ASSOCIATE

Our Sales Associates are dedicated to matching the right pet with the right customer and meeting the needs of both. For those customers who already have pets, they are dedicated to enhancing the knowledge and enjoyment of the human-animal bond.

WHY PETLAND IS A GREAT PLACE TO WORK: #PetlandCareers #AnimalLoversWanted

Petland is more than a job, it’s a pet loving community. We’re looking for people with an unwavering love for animals who want to build or advance their career in a fun and rewarding environment. Imagine coming to work every day knowing that you help create lasting connections between pets and their new families. Turn your pet passion into a fulfilling career at Petland!

Watch the Petland career video here: https://vimeo.com/951590665?share=copy

Here are the top 5 reasons why you should consider working with us:

• **Unwavening Love for Animals:** At Petland, you'll be surrounded by furry, feathered, and scaly friends every day. If you're an animal lover, this is the perfect place to turn your passion into a career.
• **Training and Education:** We invest in our team's growth through comprehensive training programs. Whether you're just starting or an experienced pro, you'll have opportunities to expand your knowledge in animal care and customer service.
• **Make a Positive Impact:** Working at Petland means you'll play a vital role in helping pets find their forever homes. Your guidance will bring joy to families and provide loving companions to animals in need.
• **Work with a Fun Team:** We have a close-knit team of fellow pet enthusiasts who are supportive, friendly, and dedicated to our mission. You'll build lasting friendships while working together.
• **Career Advancement:** Petland offers opportunities for career growth. We value internal promotion and strive to help our employees develop their skills and advance within the company.Join us in making a difference in the lives of pets and pet owners. If you're a motivated, compassionate individual with a love for animals, we'd love to hear from you!

POSITION DUTIES AND RESPONSIBILITIES:

• Pet Counselors are dedicated to matching the right pet with the right customer and meeting the needs of both.
• Provides top-notch customer service.
• Educates customers on every pet’s basic needs.
• Educates customers on the value of Petland pets (5-Step Sale, 4 Basic Needs, etc.) and the programs Petland offers customers to provide the best customer experience and peace of mind.
• Maintains excellent animal husbandry for the pets by performing opening, daily and closing procedures and assisting in maintaining a clean, organized and safe store environment.
• Assists in Community Service projects in and out of the store as needed.
• Assists Animal Care Technicians with any additional animal care as needed.
• Performs other related duties as assigned by management.

REQUIRED SKILLS:

• Customer Service
• Teamwork
• Communication
• Motivation
• Professionalism
• Ethics
• Time Management

REQUIRED EDUCATION AND/OR TRAINING:

High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Standing –continually required to stand
• Walking –Continually required to walk
• Sitting - Occasionally required to sit
• Travelling – Occasionally required to travel
• Finger Dexterity - Continually required to utilize hand and finger dexterity
• Climb, Bend, Balance, Stoop, Kneel or Crawl - Frequently required to climb, balance, bend, stoop, kneel or crawl
• Talking/Hearing - Continually required to talk or hear
• Visual Accuity - Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
• Lifting/Pushing/Carrying – Occasionally required to lift more than 50 lbs. at a time with frequent lifting, pushing, or carrying of up to 30 lbs.

EEO Statement: Petland is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, pregnancy, national origin, age, mental or physical disabilities, military or veteran status, sexual orientation, or gender identity status.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Those applicants requiring reasonable accommodation to the application and/or interview process should notify Petland’s Department of Human Resources.