Sales Associate (FT/PT)

Petland Corporate Stores; Charleston (WV); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Job summary

Petland Corporate Stores in Charleston, WV seeks energetic Sales Associates to pair customers with the right pets and provide expert guidance on pet care. You will deliver friendly service, share knowledge about pet needs, and promote Petland programs to ensure a premier shopping experience.

Join a team that values customer satisfaction, teamwork, and reliability. Full-time and part-time positions with a focus on dependable, high‑quality service in a busy retail environment.

Qualifications

• High school diploma or GED, or related experience preferred.
• Strong customer service and communication skills.
• Ability to work collaboratively in a team and manage time effectively.

Responsibilities

• Match the right pet with the right customer and meet both needs.
• Provide top-notch customer service.
• Educate customers on pet basics and care.
• Explain the value of Petland programs and services to enhance the customer experience.
• Maintain animal husbandry and keep the store clean, organized, and safe.
• Assist with community service projects and support Animal Care Technicians as needed.
• Perform other duties as assigned by management.

Skills

Customer Service

Teamwork

Communication

Motivation

Professionalism

Ethics

Time Management

Education

High school diploma or GED

Job description

Our Sales Associates are dedicated to matching the right pet with the right customer and meeting the needs of both. For those customers who already have pets, they are dedicated to enhancing the knowledge and enjoyment of the human‑animal bond. Apply today and let Petland help you kick start your career in the pet industry.

What can you make?

As of June 16, 2023 our commissioned Pet Counselors were averaging over $15/hr. Some of our highly committed, highly‑driven Pet Counselors were making over $40/hr.

Job Type

Full-time, Part‑time

Benefits

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Position Duties and Responsibilities

• Pet Counselors are dedicated to matching the right pet with the right customer and meeting the needs of both.
• Provides top‑notch customer service.
• Educates customers on every pet’s basic needs.
• Educates customers on the value of Petland pets (5‑Step Sale, 4 Basic Needs, etc.) and the programs Petland offers customers to provide the best customer experience and peace of mind.
• Maintains excellent animal husbandry for the pets by performing opening, daily and closing procedures and assisting in maintaining a clean, organized and safe store environment.
• Assists in Community Service projects in and out of the store as needed.
• Assists Animal Care Technicians with any additional animal care as needed.
• Performs other related duties as assigned by management.

Required Skills

• Customer Service
• Teamwork
• Communication
• Motivation
• Professionalism
• Ethics
• Time Management

Required Education and/or Training

High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred.

Physical Demands and Work Environment

• Standing – continually required to stand
• Walking – Continually required to walk
• Sitting – Occasionally required to sit
• Travelling – Occasionally required to travel
• Finger Dexterity – Continually required to utilize hand and finger dexterity
• Climb, Bend, Balance, Stoop, Kneel or Crawl – Frequently required to climb, balance, bend, stoop, kneel or crawl
• Talking/Hearing – Continually required to talk or hear
• Visual Acuity – Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
• Lifting/Pushing/Carrying – Occasionally required to lift more than 50 lbs. at a time with frequent lifting, pushing, or carrying of up to 30 lbs.

Equal Employment Opportunity Statement

Petland is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, pregnancy, national origin, age, mental or physical disabilities, military or veteran status, sexual orientation, or gender identity status.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Those applicants requiring reasonable accommodation to the application and/or interview process should notify Petland’s Department of Human Resources.