Sales Associate Franklin Cool Springs

Hand & Stone - 4091 Mallory Ln - Franklin, TN; Columbia (TN); On-site; USD 17,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Flexible schedule

Free uniforms

Employee discounts

Training & development

Job summary

Hand & Stone Franklin Cool Springs is seeking a Sales Associate to join our spa team. You will meet membership sales goals, educate clients on services, answer calls, set appointments, greet clients, and promote promotions and events.

We offer a base hourly rate tailored to experience plus an uncapped commission on membership sales, with top performers earning an additional $2–$4 per hour in commission. Flexible weekend/day/evening/holiday hours and opportunity for advancement.

Qualifications

• Experience delivering excellent customer service.
• Excellent communication and interpersonal skills.
• Ability to meet sales targets and build client relationships.

Responsibilities

• Meet membership sales goals.
• Educate clients on services and enhancements.
• Answer phone calls and set appointments.
• Greet clients and manage membership sales and administration.
• Promote sales, promotions and events.
• Maintain spa cleanliness and conduct assigned tasks.

Skills

Customer service

Communication skills

Job description

Benefits:

Supplemental Insurance

Life Insurance

Employer Contributions to Medical Insurance

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Hand & Stone Franklin Cool Springs located at 4091 Mallory Ln Suite 124, Franklin, TN 37067 is seeking sales professionals to join our team. Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is simple: to make each visit the best hour of the month for our guests and valued members. Our Sales Associates play a crucial part in achieving this goal. By forging genuine connections with our clients, co-workers, and communities, Sales Associates ensure that each service is memorable and exceptional.

As a Sales Associate, you will

Meet membership sales goals

Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales

Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements

Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management

Passionately promote sales, promotions, and events

Uphold spa cleanliness standards

Perform various other duties as assigned

Compensation Details We offer a competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress-free membership model. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate.

What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader.

The SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred.

We can’t wait to meet you!

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.