Sales Associate - Florence Mall

The Children's Place; Florence (KY); On-site; USD 24,000 - 32,000; Full time

Job summary

The Children's Place in Florence, Kentucky is seeking a Sales Associate to support the Store Leadership Team in achieving company goals. You will model excellent customer service, communicate effectively, and apply product knowledge to assist customers and drive sales.

You will maintain merchandising standards, replenishment, sizing, and a clean store and backroom, while following safety and Loss Prevention procedures.

Qualifications

• Strong customer service and communication skills.
• Ability to work in a team environment.
• Willingness to work weekends/evenings as needed.

Responsibilities

• Greet and acknowledge customers while providing the appropriate level of service.
• Assist customers and respond with urgency to needs.
• Explain product benefits and current promotions to customers.
• Restock and maintain display and signage per standards.
• Operate cashwrap accurately and process transactions.
• Maintain a clean, organized stockroom and store environment.
• Support loss prevention procedures.

Skills

Customer engagement

Time management

Teamwork

Adaptable

Flexible schedule

Lifts up to 50 lbs

Education

High School diploma or equivalent

Job description

Location:

Florence, Kentucky

Job Summary:

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities:

Key Accountabilities:

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience:

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Skills and Behaviors:

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs