Sales Associate - Fine Jewelry, Full Time - Stanford

Bloomingdale's; Palo Alto (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Performance and referral bonus opportunities

Sales commissions

Merchandise discounts

Inclusive work environment

401(k), medical/vision/dental/life insurance options

Job summary

Bloomingdale's is seeking Fine Jewelry Sales Professionals in Palo Alto, CA, who will guide and inspire customers while creating a seamless shopping experience both in-store and online.

The ideal candidate will have a passion for customer service, sales experience, and proficiency with technology. Responsibilities include driving sales, maintaining operational standards, and building long-term client relationships. Employees enjoy a variety of benefits including performance bonuses and merchandise discounts.

Qualifications

• 3–5 years of related experience required.
• Flexible schedule required for retail hours.
• Ability to stand/walk for long periods.

Responsibilities

• Create a seamless in-store and online shopping experience.
• Drive sales by utilizing technology for client engagement.
• Participate in merchandising and operational tasks.
• Adhere to Asset Protection Standards.

Skills

Customer relationship building

Sales proficiency

Technology engagement

Education

High School Diploma or equivalent

Job description

Job Overview

Bloomingdale's Fine Jewelry Sales Professionals guide and inspire customers to create style as a source of creative energy in their lives. With a passion for gracious service, fashion insight, and product knowledge, they establish and cultivate long‑term client relationships both in store and online. Sales Professionals deliver the Bloomingdale's customer experience through conversational expertise, welcoming and engaging interactions, and by supporting the shopping experience from start to finish. They are responsible for actively circulating the sales floor, determining customer needs, sharing the benefits of our Loyalty programs, and supporting the shopping experience from start to finish. Operational excellence is achieved by leveraging our store’s fulfillment system, selling standards, floor organization, and adherence to “Do It Right” Asset Protection Standards.

Responsibilities

• Create an in‑store and online seamless and enjoyable experience, building and cultivating customer relationships
• Drive sales with in‑store and online clients by embracing and being proficient with technology
• Participate in the merchandising and operational requirements of the role
• Follow all aspects of the “Do It Right” Asset Protection Standards, including maintaining secure showcases and merchandise

Qualifications

• High School Diploma or equivalent required
• 3–5 years of related experience
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, stooping, and color vision
• Frequent use of computers and other technology, including handheld equipment, cash register, and ability to process register transactions
• Frequently lift/move up to 25 lbs

Benefits and Compensation

• Performance and referral bonus opportunities
• Sales commissions
• Merchandise discounts
• An inclusive, challenging, and refreshingly fun work environment
• Empowerment to perform impactful work with tangible results
• Employee Assistance Program (mental health and financial literacy resources)
• Colleague Resource Groups (CRGs), give‑back/volunteer opportunities
• 401(k), medical/vision/dental/life/disability insurance options
• PTO accruals, holidays, and additional benefits based on location, job level, classification, and length of employment
• Eligibility for performance‑based incentives/bonuses; may receive 1%–1% on commission‑eligible net sales in addition to hourly rate

This job description is not all inclusive; additional responsibilities, functions, or physical requirements may be assigned as needed. The company reserves the right to amend this job description at any time.

Macy’s, Inc. – including Macy’s, Bloomingdale’s, and Bluemercury – is an equal opportunity employer, committed to a diverse and inclusive work environment.