Sales Associate — Family‑Focused Retail & Growth

Carters Inc.; Wilmington (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible schedules

30% discount on brands

Mental health benefits

Tuition-free GED or degree assistance

Professional development programs

Job summary

A leading children's apparel retailer seeks a Sales Associate in Wilmington, NC. In this role, you will be the first face of the brand, helping families with their needs from baby essentials to preparing for school. Responsibilities include greeting customers, resolving issues, conducting sales transactions, and maintaining store condition. Ideal candidates will demonstrate customer service skills, effective communication, and a positive mindset. Join a team that values growth, inclusivity, and customer connection!

Qualifications

• Positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective communication skills, both verbal and written.

Responsibilities

• Welcome customers with a warm greeting and assist with products.
• Proactively resolve customer issues in a busy retail environment.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Handle point of sale transactions and floor replenishment.
• Communicate promotional events and brand loyalty programs to customers.
• Maintain store safety and cleanliness to minimize loss.

Skills

Customer service

Problem-solving

Communication

Multitasking

Job description

A leading children's apparel retailer seeks a Sales Associate in Wilmington, NC. In this role, you will be the first face of the brand, helping families with their needs from baby essentials to preparing for school. Responsibilities include greeting customers, resolving issues, conducting sales transactions, and maintaining store condition. Ideal candidates will demonstrate customer service skills, effective communication, and a positive mindset. Join a team that values growth, inclusivity, and customer connection!