Sales Associate - Diamonds Direct Troy, MI

Signet Jewelers Limited; City of Troy (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Unlimited earning potential

Career development investment

No pressure to sell additional products

Job summary

Signet Jewelers Limited is seeking a Jewelry Sales Associate to enhance customer experiences in their luxury jewelry store in Troy, New York. This role involves providing top-notch service, building customer relationships, and utilizing product knowledge to assist clients in selecting from a vast inventory of designer pieces.

Ideal candidates have experience in luxury sales and must be available to work Saturdays. The position offers an unlimited earning potential and opportunities for career development within a supportive environment.

Qualifications

• Previous experience in luxury sales and/or diamond sales preferred.
• GIA certification is a plus.
• Must be able to work Saturdays.

Responsibilities

• Provide top‑notch service prioritizing customer's needs.
• Cultivate lasting relationships with customers.
• Use extensive knowledge of inventory to guide customers.
• Manage the sales process with focus on customer satisfaction.
• Maintain a well‑organized work environment.
• Uphold a professional demeanor and appearance.

Skills

Customer service focus

Relationship building

Organization skills

Professional demeanor

Job description

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, known as RHINO’s. These individuals have an unmatched work ethic, a determination to go the extra mile, and a passion for luxury jewelry. As a Jewelry Sales Associate, you will thrive in a fast‑paced, family‑oriented environment, providing exceptional customer service and showcasing our vast inventory of top designer pieces.

Key Responsibilities

• Customer Service Excellence: Provide top‑notch service by prioritizing the customer’s needs and ensuring a memorable shopping experience from greeting to post‑sale follow‑up.
• Relationship Building: Cultivate lasting relationships with customers, positioning Diamonds Direct as their go‑to destination for luxury jewelry.
• Product Knowledge: Use extensive knowledge of our inventory and designer collections to guide customers in making informed and personalized choices.
• Sales Process: Manage the sales process with a focus on what’s best for the customer, including detailed follow‑through after the sale.
• Organizational Skills: Maintain a well‑organized work environment, paying close attention to detail in all aspects of the sales process.
• Professionalism: Uphold a professional demeanor and appearance that reflects the high standards of Diamonds Direct.

What’s in It for You?

• Unlimited Earning Potential: Enjoy a rewarding compensation structure with no quotas or team goals.
• Career Development: Benefit from our investment in your career growth and development within the luxury jewelry industry.
• Freedom from Pressure: No push to sell warranties, credit applications, or additional products.

Requirements

• Experience: Previous experience in luxury sales and/or diamond sales preferred. GIA certification is a plus.
• Availability: Must be able to work Saturdays, as it is a peak day for sales.
• Skills: Strong focus on customer service and relationship‑building. Well‑organized with a keen eye for detail. Professional demeanor and appearance.

If you are passionate about luxury jewelry, thrive in a dynamic and supportive environment, and are dedicated to providing exceptional customer experiences, we invite you to apply and join the Diamonds Direct family.