Sales Associate / Design Consultant - Full Time

Arhaus; San Antonio (TX); On-site; USD 22,000 - 350,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Flex spending plan

401K retirement program

529 college savings plan

Paid vacations and holidays

Employee discount

Bonus opportunities

Advancement opportunities

Job summary

Arhaus is seeking a Design Consultant to maximize sales and deliver an exceptional guest experience. You will represent the Arhaus brand, close transactions, and ensure compliance with company standards and policies. The role includes customer service, space planning assistance, and maintaining a sales-driven focus.

The position emphasizes relationship building, product knowledge, and a collaborative team environment with opportunities for advancement and competitive compensation.

Qualifications

• Driven to achieve sales goals.
• Knowledge and passion for company products and services.
• Strong organizational, time management, technological, and communication skills.
• Works well independently and collaboratively.
• Ability to deliver high-quality guest relations.
• Sales skills and sense of design preferred.
• Professional appearance and demeanor.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Meets required monthly sales and productivity standards.
• Develops enhanced selling behaviors.
• Demonstrates strong product knowledge.
• Maintains a guest book to organize and cultivate business.
• Performs proactive follow-up with guests pre- and post-sale.
• Collaborates with store team to improve performance.
• Resolves guest concerns promptly.
• Performs opening and closing duties as directed.
• Records all hours worked and handles communications.
• Participates in weekly one-on-ones and team meetings.

Skills

Sales goals

Product knowledge

Organizational skills

Time management

Communication skills

Independent & collaborative work

Guest relations

Design sense

Job description

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations.

The Design Consultant maximizes sales and consistently delivers an exceptional guest experience. This individual is an enthusiastic representative of the Arhaus brand. Design Consultants utilize our selling model to close transactions and are responsible for conducting business according to all company standards, policies, and procedures. The Design Consultant supports an exceptional guest experience at all times.

As a Design Consultant, you will be providing customer service and space planning assistance, as well as maintaining a sales-driven focus.

Responsibilities

• Meets required monthly sales and productivity standards
• Continually develops enhanced selling behaviors according to our selling model
• Demonstrates strong product knowledge
• Maintains a guest book to organize, generate, and cultivate business
• Performs proactive and consistent follow-up with all guests before and after the sale and at delivery
• Works to improve performance based on feedback provided by store management
• Promptly solves guest concerns
• Performs all opening and closing duties as directed
• Accurately performs all systems functions and maintains operational standards
• Responsible for recording all hours worked
• Reviews and acts upon all email and company communications
• Participates in weekly one-on-ones and team meetings
• Works in collaboration with all team members

Requirements

• Driven to achieve sales goals
• Demonstrates knowledge and passion for company products and services
• Strong organizational, time management, technological, and communication skills
• Works well independently and collaboratively
• Ability to deliver high-quality guest relations
• Sales skills, sense of design or related experience preferred
• Professional appearance and demeanor
• Flexible schedule that meets the needs of the business (including evenings, weekends, and holidays)

Compensation

• $21,986 (lowest hourly base) - $350,000 annual
• Includes minimum hourly base plus commission and (if achieved) Monthly Sales Incentives and Quarterly Bonuses
• Commission up to 8% (plan is tiered and UNLIMITED) is paid on net WRITTEN sales for the calendar month and is based on several factors including, but not limited to, experience, store volume, and location

Employee Benefits

• Exceptional advancement opportunities
• Competitive earnings, bonus opportunities, and generous employee discount
• Medical, dental, and life insurance benefits (offerings differ between full-time and part-time status)
• Flex spending plan
• 401K retirement program and 529 college savings plan
• Paid vacations and holidays (Full-time employees only)

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

AI Code of Conduct

At Arhaus, we believe great hiring starts with authentic human connection. Throughout your candidate experience, you will be engaging with real recruiters, hiring managers, and interviewers who are focused on getting to know you, your experiences, skills, perspectives, and potential. We encourage candidates to use AI to support resume refinement, interview preparation, brainstorming, and communication. All application materials, assessments, and interview responses must accurately reflect your own experiences, qualifications, and capabilities. We ask that you participate in phone and virtual interviews without using AI to develop your responses. To protect the integrity of our hiring process and the confidentiality of information shared during interviews, candidates may not record, transcribe, or use AI-powered note-taking tools during interviews. We expect all candidates to participate in the hiring process with honesty and integrity. For take-home assignments or role-specific assessments where AI use is permitted, we request transparency on which specific tools were used and how the tools were used and expect an explanation of your approach, contributions, and decision-making.