Sales Associate / Design Consultant - Full Time

Arhaus; Charlotte (NC); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

Flexible spending plan

401K retirement program

Paid vacations and holidays

Employee discount

Job summary

Arhaus in Charlotte, NC seeks a Design Consultant to maximize sales while delivering an exceptional guest experience. You will provide customer service and space planning assistance, maintaining a sales-driven focus and representing the Arhaus brand.

This full-time role requires strong product knowledge, organizational and communication skills, and the ability to work evenings, weekends, and holidays. You will collaborate with team members to ensure in-store excellence and customer satisfaction.

Qualifications

• Driven to achieve sales goals.
• Demonstrates knowledge and passion for company products and services.
• Strong organizational, time management, technological and communication skills.
• Works well independently and collaboratively.
• Ability to deliver high-quality guest relations.
• Sales skills, sense of design or related experience preferred.
• Professional appearance and demeanor.
• Flexible schedule that meets the needs of the business (including evenings, weekends, and holidays).

Responsibilities

• Meets required monthly sales and productivity standards
• Continually develops enhanced selling behaviors according to our selling model
• Demonstrates strong product knowledge
• Maintains a guest book to organize, generate and cultivate business
• Performs proactive and consistent follow-up with all guests before and after the sale and at delivery
• Works to improve performance based on feedback provided by store management
• Promptly solves guest concerns
• Performs all opening and closing duties as directed
• Accurately performs all systems functions and maintain operational standards
• Responsible for recording all hours worked
• Reviews and acts upon all email and company communications
• Participates in weekly one on ones and team meetings
• Works in collaboration with all team members

Skills

Sales goals

Customer service

Space planning

Product knowledge

Organizational skills

Time management

Communication

Team collaboration

Professional appearance

Flexible schedule

Job description

Description

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations.

Job Details

The Design Consultant maximizes sales and consistently delivers an exceptional guest experience. This individual is an enthusiastic representative of the Arhaus brand. Design Consultants utilize our selling model to close transactions and are responsible for conducting business according to all company standards, policies and procedures. The Design Consultant supports an exceptional guest experience at all times.

As a Design Consultant, you will be providing customer service and space planning assistance, as well as maintaining a sales driven focus.

If this sounds like the type of environment that you would thrive in, we invite you to apply for our open Full-Time position in Charlotte, NC!

Responsibilities

• Meets required monthly sales and productivity standards
• Continually develops enhanced selling behaviors according to our selling model
• Demonstrates strong product knowledge
• Maintains a guest book to organize, generate and cultivate business
• Performs proactive and consistent follow-up with all guests before and after the sale and at delivery
• Works to improve performance based on feedback provided by store management
• Promptly solves guest concerns
• Performs all opening and closing duties as directed
• Accurately performs all systems functions and maintain operational standards
• Responsible for recording all hours worked
• Reviews and acts upon all email and company communications
• Participates in weekly one on ones and team meetings
• Works in collaboration with all team members

Requirements

• Driven to achieve sales goals
• Demonstrates knowledge and passion for company products and services
• Strong organizational, time management, technological and communication skills
• Works well independently and collaboratively
• Ability to deliver high-quality guest relations
• Sales skills, sense of design or related experience preferred
• Professional appearance and demeanor
• Flexible schedule that meets the needs of the business (including evenings, weekends, and holidays)

Compensation

• $24,003 (lowest hourly base) - $350,000 annual
• Includes minimum hourly base plus commission and (if achieved) Monthly Sales Incentives and Quarterly Bonuses
• Commission (plan is tiered and UNLIMITED) is paid on net WRITTEN sales for the calendar month and is based on several factors including, but not limited to, experience, store volume, and location

Employee Benefits

• Exceptional advancement opportunities
• Competitive earnings, bonus opportunities, and generous employee discount
• Medical, dental, and life insurance benefits (offerings differ between full-time and part-time status)
• Flex spending plan
• 401K retirement program and 529 college savings plan
• Paid vacations and holidays (Full-time employees only)

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

AI CODE OF CONDUCT

At Arhaus, we believe great hiring starts with authentic human connection. Throughout your candidate experience, you will be engaging with real recruiters, hiring managers, and interviewers who are focused on getting to know you, your experiences, skills, perspectives, and potential. We encourage candidates to use AI to support resume refinement, interview preparation, brainstorming, and communication. All application materials, assessments, and interview responses must accurately reflect your own experiences, qualifications, and capabilities. We ask that you participate in phone and virtual interviews without using AI to develop your responses. To protect the integrity of our hiring process and the confidentiality of information shared during interviews, candidates may not record, transcribe, or use AI-powered note-taking tools during interviews. We expect all candidates to participate in the hiring process with honesty and integrity. For take-home assignments or role-specific assessments where AI use is permitted, we request transparency on which specific tools were used and how the tools were used and expect an explanation of your approach, contributions, and decision-making.