Sales Associate - Cranston RI

llbean; Cranston (RI); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Flexible schedules

Competitive pay

Generous discount

Job summary

L.L.Bean in Cranston, RI is seeking a temporary, part-time Sales Guide to deliver world-class service across our outdoors gear and apparel departments. You will engage customers, keep the store well organized, and help drive sales while representing the L.L.Bean brand with enthusiasm and teamwork.

Flexible schedules and a generous discount are offered, along with a competitive base pay. We value inclusivity, safety, and a positive work environment that supports personal growth and outdoor

Qualifications

• Experience delivering world-class customer service.
• Friendly and effective communication with customers.
• Adaptable and able to handle changing store needs.
• Willingness to work varied hours, nights, weekends and holidays.
• Genuine enthusiasm for outdoor activities and products.
• Ability to work well with diverse teams and customers.

Responsibilities

• Engage customers and provide personal, genuine service interactions.
• Convert interactions into sales and build brand loyalty through exceptional service.
• Collaborate respectfully with a diverse team and customers.
• Listen to customer needs and resolve issues at first contact.
• Use POS and mobile devices to provide seamless omni-channel service.
• Promote programs such as Outdoor Discovery School and Mastercard.
• Maintain store standards, merchandising, and organization.
• Work as part of a team to achieve results and adapt to business needs.
• Follow safety policies to create a safe workplace.

Skills

World-class customer service

Friendly communication

Adaptability

Availability to work varied hours

Outdoor enthusiasm

Team collaboration

Tools

POS systems

Mobile devices

Customer systems

Job description

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

Experience the Ultimate Career Adventure at our L.L.Bean Store located in Cranston RI ! Join the Fun and Explore Today! Celebrate Our Core Values: Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Healthy Living.

Discover a Team Culture That Values:

• Working hard, playing hard, living well: Balance your career with outdoor adventures.

• Strong Core Values: Family ownership, rich history, and a commitment to sustainability.

• Supportive Environment: Enjoy a positive work atmosphere where teamwork and personal growth are encouraged.

Join Our Team and Enjoy Amazing Benefits!

• Flexible schedules: Enjoy the freedom to balance work with your personal life.

• Competitive pay: Earn a salary that reflects your skills and experience.

• Fun perks & Generous discount: Take advantage of exciting benefits and save on products you love.

As a temporary, part-time Sales Guide, you'll be the heartbeat of our outdoor gear/apparel departments, delivering world-class service with a smile. You'll be the face of the L.L.Bean brand, engaging customers, keeping our store in tip-top shape, and fostering a spirit of teamwork. Your role will be ever-changing and exciting, adapting to the needs of the day while showcasing your product knowledge and service expertise. Get ready to make every customer feel like a part of our outdoor-loving community!

Key Responsibilities:

• Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.

• Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.

• Build Relationships: Values and works collaboratively and respectfully across a variety of differences among team members and customers.

• Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.

• Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni-channel service.

• Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.

• Maintain Standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes.

• Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.

• Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.

Physical Demands:

• Required to stand, walk during shift; talk or hear, both in person and by headset; Occasionally ascend or descend ladders, stairs, ramps

• Repetitive motions that may include the wrists, hands and/or fingers; occasionally required to stoop, kneel, bend, crouch and lift 1 to 20 pounds

• Occasionally move and lift objects up to 40 pounds (utilizing a team lift as needed)

Skills and Qualifications:

• Passion for providing world-class customer service.

• Friendly and outgoing communication style.

• Proficiency with computer systems and the ability to learn new technologies.

• Adaptability and openness to change.

• Availability to work varied hours, including nights, weekends, and holidays.

• Genuine passion for the outdoors and participation in outdoor activities.

• Demonstrates capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds

L.L.Bean uses a market-based compensation approach. The anticipated starting base pay for this position is $17.00. Individual compensation may vary based on factors such as a candidate’s experience, qualifications, education, geographic location, skills, competencies, and proficiency for the role.

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.

If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.