Sales Associate - COLOR & CURL CONCIERGE 08825

CosmoProf Beauty; Medford (OR); On-site; USD 30,000 - 50,000; Part time

Benefits offered by this job

Generous product discount

Free sample products

Great education and certification courses

Opportunities for growth

Competitive benefits package, including medical and 401(k)

Job summary

CosmoProf Beauty is seeking a Certified Color Consultant in Medford, Oregon, to enhance customer loyalty and drive sales through expert hair color advice. The successful candidate will utilize exceptional communication skills to deliver a superior customer experience while managing operational tasks and embracing the company's inclusivity philosophy.

This role involves retail sales, customer service, and fostering relationships with clients. Employees enjoy benefits like a generous product discount, education opportunities, and a competitive benefits package.

Qualifications

• 1+ year of retail sales/customer service experience preferred.
• Must be 18 years of age or older.
• Ability to communicate clearly and concisely.

Responsibilities

• Provide an optimal customer experience and drive sales.
• Record all sales in the POS and handle transactions.
• Assist in onboarding and training new associates.

Skills

Retail sales experience

Customer service

Communication skills

Product knowledge execution

Education

High school diploma or equivalent

Tools

iPad navigation

Internet/social media platforms

Job description

Job Title

Certified Color Consultant

Job Description

The Certified Color Consultant serves as our industry steward, demonstrating dominance in all hair color retail. The role maximizes sales by creating increased customer retention and loyalty, building lasting relationships with DIY enthusiasts, and driving brand awareness. This position focuses on delivering an optimal customer experience and executing operational tasks while supporting loss prevention and safety practices.

Responsibilities

• Brand: Provide an optimal customer experience and create customer retention by utilizing our selling behaviors, company sales directives, and omni‑channel approach. Ensure all customer transactions are complete and accurate to drive sales, deliver survey‑friendly service, and advise customers on color and care needs. Assist the team with meeting sales goals and generate cross‑category sales by introducing new categories.
• Operations: Record all sales in the POS, handle monetary transactions, complete daily paperwork and reporting, perform bank deposits, price merchandise, process back stock, assist with shipment processing, and maintain store housekeeping. Support planograms as needed, open and close the store, and maintain technical expertise on products, policies, and programs.
• People: Work well with coworkers to support customers and store needs. Collaborate with a wide variety of customers and associates, assist the Store Manager with onboarding and training new associates, mentor others in hair color knowledge, and advocate diversity, inclusion, and belonging.
• Safety/Loss Prevention: Comply with all safety, loss prevention, inventory control, and hazardous material procedures.

Benefits

• The people are creative, fun, and passionate about beauty.
• Generous product discount and free sample products.
• Great education regarding our products through guided learning and certification courses.
• Ample opportunity for growth.
• Competitive benefits package for part‑time associates, including medical, pharmacy, dental and vision insurance, a 401(k) retirement plan, 80 to 160 hours of vacation per year (based on service), supplemental life insurance, associate advocacy benefits and a host of voluntary benefits such as accident, identity theft, and pet insurance.

Qualifications

• High school diploma or equivalent.
• Must be 18 years of age or older.
• 1+ year retail sales/customer service experience preferred.
• Ability to communicate with customers, co‑workers, and management clearly and concisely.
• Must be available to meet the scheduling needs of the business.
• Ability to execute product knowledge from training to support customer service.
• Ability to explain product labels.
• Can follow direction and perform other duties as assigned by Manager.
• Comprehensive knowledge of iPad navigation and of Internet/social media platforms.
• Ability to present a professional image and interact positively with the public.

Working Conditions / Physical Requirements

The work environment involves everyday risks and discomforts that require standard safety precautions typical of offices, meeting and training rooms, retail stores, and commercial vehicles. Employees must use safe work practices with office equipment, avoid trips and falls, observe fire regulations and traffic signals, and perform other duties that support store operations.

At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self‑expression fuel our innovation and growth. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.