Sales Associate / Client Service Associate

Jefferies; New York (NY); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Comprehensive benefits package

Annual discretionary incentive

Paid time off

401(k)

Job summary

Jefferies is seeking a Sales Associate / Client Service Associate to deliver high-touch client service, sales support, and selective trading support for a Wealth Management team serving executives, founders, and high-net-worth clients in biotech and healthcare. You will work with Financial Advisors on onboarding, documentation, transfers, and planning coordination.

The role requires strong communication, discretion, and organizational skills, with 1–5 years of relevant wealth management or

Qualifications

• Strong client service orientation and excellent interpersonal skills.
• Professional written and verbal communication with tone management across phone and email.
• Ability to interact confidently with C-suite executives, founders, and high-net-worth clients.
• Proactive, detail-oriented with strong follow-through.
• Highly organized and able to manage multiple priorities in a fast-paced environment.

Responsibilities

• Serve as a key client service contact, responding to client inquiries by phone and email in a timely, professional, and compliant manner.
• Support Financial Advisors / Account Executives with day-to-day client service, sales support, operational needs, and relationship management.
• Assist with client onboarding, account opening, documentation collection, KYC, account maintenance, and follow-up.
• Coordinate client service requests, including funds transfers, wires, ACH, account updates, asset movement, and other operational items.
• Provide select trading support across equities, fixed income, options, and 10b5-1 trading plans, ensuring accuracy, timeliness, and proper documentation.
• Support clients with concentrated stock positions, private company equity, liquidity events, and pre-IPO / post-IPO wealth management needs.
• Prepare client-facing materials, including presentations, portfolio reviews, meeting books, planning exhibits, and follow-up notes.
• Assist with planning-related workflows, including estate and tax planning, cash flow modeling, insurance, and investment management coordination.
• Conduct client outreach and support prospect follow-up, business development initiatives, and relationship-deepening opportunities.
• Identify potential sales, service, or planning opportunities and communicate them to Financial Advisors.
• Coordinate with internal partners across operations, trading, compliance, planning, lending, insurance, and product teams.
• Maintain accurate client records, documentation, notes, and task tracking in applicable systems.
• Perform general administrative support, including phones, scheduling, filing, mailing, forms, and daily team workflow.
• Complete firm-required continuing education and regulatory requirements applicable to registered people.

Skills

Client service

Communication

Interpersonal skills

Attention to detail

Organization

Discretion

Team collaboration

MS Office

Education

SIE certification

Series 7/63/65 or 66

Bachelor's degree preferred

Job description

Overview

The Sales Associate / Client Service Associate will provide high-touch client service, sales support, operational coordination, and select trading support to a Wealth Management team serving executives, founders, private company clients, financial sponsors, PE/VC professionals, and high-net-worth relationships, with a focus on biotech and healthcare. This role is ideal for a proactive, polished, detail-oriented professional with strong interpersonal and writing skills. The individual should be comfortable communicating with sophisticated clients by phone and email, managing tone appropriately, and supporting Financial Advisors with client service, business development, account administration, planning coordination, and trading-related workflows, including 10b5-1 trading plans.

Primary Responsibilities

• Serve as a key client service contact, responding to client inquiries by phone and email in a timely, professional, and compliant manner.
• Support Financial Advisors / Account Executives with day-to-day client service, sales support, operational needs, and relationship management.
• Assist with client onboarding, account opening, documentation collection, KYC, account maintenance, and follow-up.
• Coordinate client service requests, including funds transfers, wires, ACH, account updates, asset movement, and other operational items.
• Provide select trading support across equities, fixed income, options, and 10b5-1 trading plans, ensuring accuracy, timeliness, and proper documentation.
• Support clients with concentrated stock positions, private company equity, liquidity events, and pre-IPO / post-IPO wealth management needs.
• Prepare client-facing materials, including presentations, portfolio reviews, meeting books, planning exhibits, and follow-up notes.
• Assist with planning-related workflows, including estate and tax planning, cash flow modeling, insurance, and investment management coordination.
• Conduct client outreach and support prospect follow-up, business development initiatives, and relationship-deepening opportunities.
• Identify potential sales, service, or planning opportunities and communicate them to Financial Advisors.
• Coordinate with internal partners across operations, trading, compliance, planning, lending, insurance, and product teams.
• Maintain accurate client records, documentation, notes, and task tracking in applicable systems.
• Perform general administrative support, including phones, scheduling, filing, mailing, forms, and daily team workflow.
• Complete firm-required continuing education and regulatory requirements applicable to registered people.

Qualifications / Skills

• Strong client service orientation and excellent interpersonal skills.
• Professional written and verbal communication skills, with the ability to manage tone effectively across phone and email.
• Ability to interact confidently with C-suite executives, founders, senior investors, and high-net-worth clients.
• Proactive mindset with strong follow-through and attention to detail.
• Highly organized and able to manage multiple priorities in a fast-paced environment.
• Sound judgment and discretion when handling confidential client information.
• Strong temperament for a client-facing role, including composure, responsiveness, and professionalism under pressure.
• Ability to collaborate effectively with Financial Advisors, clients, and internal partners.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Strong desire to learn, grow, and build a long-term career within the team.

Required Background

• 1–5 years of relevant wealth management, brokerage, financial services, client service, sales support, or trading support experience.
• Active SIE, Series 7, Series 63, and Series 65 or Series 66 preferred.
• Candidates with approximately one year of experience and active licenses will be considered.

Desired Experience / Skills

• Prior experience as a Client Service Associate, Registered Client Associate, Sales Associate, Wealth Management Associate, Trading Assistant, or similar role.
• Familiarity with 10b5-1 trading plans, restricted stock, concentrated equity positions, and executive trading considerations.
• Exposure to estate planning, tax planning, cash flow modeling, insurance, investment management, or financial planning workflows.
• Experience with account opening, KYC, asset/cash transfers, trade settlement, wires, ACH, ACATs, and client documentation.
• Familiarity with financial sponsors, PE/VC firms, founders, executives, or private company clients, particularly in biotech, healthcare, or growth sectors.
• Experience with tools such as eMoney, MoneyGuidePro, FactSet, Bloomberg, Pershing NetX360, Addepar, Black Diamond, Advent, or similar platforms is a plus.
• Basic understanding of markets, asset classes, portfolio construction, equity compensation, and executive wealth planning.

New York, NY Full Time Salary Range of $75,000 - $95,000 with overtime eligibility.

About Us

Jefferies is a leading global, full-service investment banking and capital markets firm that provides advisory, sales and trading, research, and wealth and asset management services. With more than 40 offices around the world, we offer insights and expertise to investors, companies, and governments. At Jefferies, we are committed to building a culture that provides opportunities for all employees regardless of our differences and supports a workforce that is reflective of the communities where we work and live. As a result, we are able to pool our collective insights and intelligence to provide fresh and innovative thinking for our clients. Jefferies is committed to creating and sustaining a workforce that welcomes individuals from all backgrounds to apply. Our employment decisions are made without regard to race, creed, color, national origin, ancestry, religion, pregnancy, age, medical condition, physical or mental disability, marital status, domestic partner status, sex, sexual orientation, gender, gender identity or expression, veteran or military status, genetic information, reproductive health decisions, or any other factor protected by applicable law. We are committed to hiring the most qualified applicants and complying with all federal, state, and local equal employment opportunity laws. As part of this commitment, Jefferies will extend reasonable accommodation to individuals with disabilities, as required by applicable law. The salary offered will take into consideration an individual’s experience level and qualifications. In addition to salary, Jefferies Financial Group is proud to offer a comprehensive benefits package to eligible, full-time employees or part-time employees, who are scheduled to work at least 30 hours or more per week, including an annual discretionary incentive and retention bonus, competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Jefferies also offers paid time off packages that include planned time off (e.g., vacation), unplanned time off (e.g., sick leave), and paid holidays, and for full-time employees, paid parental leave.