Sales Associate Citrus Park

Hand & Stone - 12865 Citrus Plaza Dr - Tampa, FL; United States; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Supplemental Insurance

401(k) matching

Paid time off

Flexible schedule

Employee discounts

Life Insurance

Dental insurance

Vision insurance

Employee discounts

Training & development

Free uniforms

Opportunity for advancement

Job summary

A leading spa franchise in Tampa, FL is seeking Sales Professionals to join their team. The ideal candidate will be responsible for meeting sales goals and providing an exceptional customer experience. Excellent communication skills and a history of customer service are essential. The position offers a competitive compensation package with uncapped commissions and various benefits, including health insurance and opportunities for advancement.

Qualifications

• Demonstrated history of providing exceptional customer service.
• Ability to meet membership sales goals.
• Flexibility for varied schedules including weekends and holidays.

Responsibilities

• Meet membership sales goals.
• Maintain knowledge of service menu and educate clients.
• Provide excellent customer experience and manage sales.
• Provide excellent customer experience via phone, appointments, and in-person greetings.
• Promote sales, promotions, and events to clients and members.
• Uphold spa cleanliness standards and assist with duties as assigned.
• Support teammates and participate in ongoing training and development.

Skills

Excellent communication skills

Customer service experience

Sales ability

Interpersonal skills

Job description

Hand & Stone Citrus Park located at 12865 Citrus Plaza Dr, Tampa, FL 33625 is seeking sales professionals to join our team. Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles.

Our goal is simple: to make each visit the best hour of the month for our guests and valued members. Our Sales Associates play a crucial part in achieving this goal. By forging genuine connections with our clients, co-workers, and communities, Sales Associates ensure that each service is memorable and exceptional.

What Sets Us Apart?

FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader.

Compensation Details

We offer a competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress-free membership model. Enjoy a base hourly rate tailored to reflect your experience and skill PLUS benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $2 - $4 per hour in commission on top of their base rate.

Responsibilities

• Meet membership sales goals
• Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
• Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements
• Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management
• Passionately promote sales, promotions, and events
• Uphold spa cleanliness standards
• Perform various other duties as assigned

The SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred.

Benefits

• Supplemental Insurance
• Life Insurance
• Employer Contributions to Medical Insurance
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries.