Sales Associate - Citadel Outlets

JCPenney; Commerce, Northern (CA, KY); Hybrid; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

Term life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Eight paid holidays

Job summary

JCPenney in California seeks a Sales Associate to share love of fashion and create an amazing shopping experience for customers. You will engage with shoppers, demonstrate product knowledge, and support daily store operations.

The role emphasizes flexible availability, strong customer service, and teamwork to maintain a positive store environment and achieve sales goals.

Qualifications

• Flexible availability including evenings and weekends.
• Comfort with standing and performing retail tasks.
• Ability to bend, lift up to 50 lbs.

Responsibilities

• Engage and connect with customers to create an amazing shopping experience.
• Achieve and exceed sales goals by executing our selling strategy.
• Share product knowledge with customers to maximize sales.
• Build relationships and brand loyalty using company tools.
• Offer fashion advice based on the customer's personal style.
• Inspire customers with product knowledge to meet their needs.
• Assist with opening/closing tasks to keep the store clean.
• Complete tasks like floor sets, stocking, and ringing up customers.
• Maintain a positive, professional atmosphere with the team.

Skills

Engaging personality

Great service

Meeting new people

Job description

Overview

Our Sales Associates promote our culture, values and mission. As a Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers.

Who You Are:

• Engaging personality who provides great service.


• Excited to meet new people.


• Thoughtful with a desire to make others feel good about themselves and their individual style.

Responsibilities

As a Sales Associate you will:

• Engage and connect with customers to create an amazing shopping experience.


• Achieve and exceed sales goals by executing our selling strategy.


• Share product knowledge with customers to maximize sales.


• Engage with customers to build relationships and brand loyalty by using company tools.


• Show understanding of customer's personal style when offering fashion advice.


• Inspire customers with your product knowledge to cater to their needs.


• Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store.


• Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc.


• Remain positive and professional, working together with the team to make a great environment for our customers and each other.


• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Qualifications

• Flexible availability to meet the needs of the business (including evenings and weekends).

Other Requirements

• Bend, lift, open and move product and fixtures up to 50 lbs., as needed.

REASONABLE ACCOMMODATION

The Company is committed to providing reasonable accommodation to enable qualified employees with disabilities to perform the essential functions of their jobs as required by the Americans with Disabilities Act (ADA).

What you get

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on Catalyst Brands merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

Pay Range: USD $17.00/Hr - USD $21.25/Hr.