Sales Associate - Chico's

Chico's; Hershey (PA); On-site; USD 25,000 - 35,000; Part time

Job summary

Chico's in Hershey, Pennsylvania is looking for a Sales Associate to support a customer-centric culture and ensure an exceptional shopping experience. Responsibilities include driving sales, ensuring operational excellence, and fostering teamwork. Ideal candidates should have retail or sales experience, excellent communication skills, and the capacity to work a flexible schedule. This role requires physical stamina including walking/standing most of the shift and the ability to lift up to 50 lbs. Join us to nurture women’s individuality while being part of a dynamic team.

Qualifications

• Retail or sales experience preferred.
• Must be 18 years of age or older.
• Ability to learn or adapt to technology provided by the company.

Responsibilities

• Supports company sales goals by communicating product knowledge.
• Ensures prompt resolution of customer concerns.
• Maintains store cleanliness and organization.
• Promotes inclusive teamwork and seeks personal development.

Skills

Excellent communication skills

Customer service skills

Organizational skills

Ability to multi-task

Education

High School diploma or equivalent

Job description

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations. The role ensures a great customer experience and maximum profitability while embodying our company’s spirit of growth and learning.

FUNCTIONAL RESPONSIBILITIES

Drive for Results

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.

Customer Experience

• Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni‑channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Reinforces buying decisions at the checkout and achieves add‑on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobe care.
• Knows current product fit and style assortment offerings in store and online.
• Maintains consistent client communication through utilization of customer book.

Operational Excellence

• Supports replenishment activities that keep the store full and abundant.
• Assists with location fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned.

QUALIFICATIONS

• High School diploma or equivalent.
• Retail or sales experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Ability to learn or adapt to technology provided by the company.
• Strong organizational skills and ability to multi‑task in a fast‑paced environment.
• Able to communicate with customers, Associates, and Management.
• Regular attendance is essential to ensure adequate coverage to meet company objectives. Ability to work a flexible schedule, including nights, weekends, and holidays, is required.

PHYSICAL REQUIREMENTS

• Constant walking/standing – 67–100% of an 8‑hour shift.
• Occasional lifting up to 50 lbs. – 1–33% of an 8‑hour shift.
• Frequent climbing – 34–66% of an 8‑hour shift.

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.