Sales Associate - Chico's

Chico's; Cranberry Township (Butler County); On-site; USD 20,664 - 27,552; Part time

Job summary

Chico's in Cranberry Township is seeking a Sales Associate to promote a customer-focused sales culture, ensuring a great experience and maximum profitability. The role involves driving sales by recommending merchandise, maintaining store standards, and offering personalized service to clients.

The ideal candidate will possess strong communication and customer service skills, with a high school diploma or equivalent. This position requires availability for a flexible schedule, including nights and weekends.

Qualifications

• Must be 18 years of age or older.
• Able to learn or adapt to technology provided by the company.
• Regular attendance is essential; able to work a flexible schedule.

Responsibilities

• Meet company sales goals and recommend merchandise based on customer needs.
• Ensure prompt resolution of customer concerns.
• Support replenishment activities to keep the store full.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Retail or sales experience

Education

High School diploma or equivalent

Job description

Position Objective

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Sales Associate is responsible for supporting Management in promoting a customer- and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

Functional Responsibilities

Drive for Results

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.

Customer Experience

• Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Keeps up with current product fit and style assortment offerings in store and on line.
• Maintains consistent client communication through utilization of customer book.

Operational Excellence

• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned.

Qualifications

• High School diploma or equivalent.
• Retail or sales experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Able to learn or adapt to technology provided by the company.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to communicate with customers, Associates, and Management.
• Regular attendance is essential; ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Physical Requirements

• Constant walking/staying – 67-100% of 8-hour shift.
• Occasional lifting up to 50 lbs – 1-33% of 8-hour shift.
• Frequent climbing – 34-66% of 8-hour shift.

Chico’s FAS, Inc. is an equal‑opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity, or expression, military service, veteran status, or any other category protected under federal, state, or local law.