Sales Associate - Chico's

Chico's FAS, Inc.; Asheville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A retail company is seeking a Sales Associate in Asheville, NC. The role involves supporting management in creating a customer-centric sales environment, achieving sales goals, and maintaining store presentation. Ideal candidates will have strong communication and customer service skills and be able to work a flexible schedule. This full-time position offers the opportunity to grow in a dynamic retail setting.

Qualifications

• Retail or sales experience preferred.
• Must be 18 years of age or older in NC.
• Ability to work a flexible schedule including nights and weekends.

Responsibilities

• Drive for Results: Meet sales goals.
• Maintain knowledge of sales and promotions.
• Ensure a fast and efficient register experience.

Skills

Excellent communication skills

Customer service skills

Strong organizational skills

Ability to multi-task

Education

High School diploma or equivalent

Job description

Overview

Join to apply for the Sales Associate - Chico's role at Chico's FAS, Inc.

Location: 10 Brook St, Ste 100, Asheville, NC.

Position Objective

The Sales Associate is responsible for supporting Management in promoting a customer- and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

Responsibilities

• Drive for Results: Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and sales floor maintenance.
• Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni-channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices.
• Reinforces buying decisions at the checkout and achieves add-on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style assortment offerings in store and online.
• Maintains consistent client communication through clienteling tools (Style Connect and Customer Book).
• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment and with visual directives, including floor sets, window changes, visual presentations, signage placement, etc., as directed.
• Assist with boutique cleanliness and organization.
• Promotes an inclusive, collaborative approach to problem solving; seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned.

Qualifications

• High School diploma or equivalent
• Retail or sales experience preferred
• For the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA, must be 16 years of age or older
• For all other states, must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to communicate with customers, Associates, and Management
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible schedule, including nights, weekends, and holidays is required

Physical Requirements

• Constant walking/standing for 67-100% of an 8-hour shift
• Occasional lifting up to 50 lbs. for 1-33% of an 8-hour shift
• Frequent climbing for 34-66% of an 8-hour shift

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, disability, medical condition, pregnancy and related conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.