Sales Associate - casual/as-needed

WINGS Program, Inc.; Schaumburg (IL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Accrue IL Paid Leave for All Time

Employee Assistance Program (EAP)

Job summary

WINGS Program, Inc. in Schaumburg, Illinois is seeking a retail associate to assist in day-to-day operations of WINGS Resale stores. Candidates will engage with customers, sell merchandise, and ensure a high level of customer service while operating point of sale systems.

The role requires a positive attitude and commitment to diversity. Candidates should be able to perform physical movements and maintain displays. Benefits include IL Paid Leave and EAP services.

Qualifications

• Ability to operate point of sale system and accurately handle cash.
• Commitment to diversity, equity, and inclusion in the workplace.
• Flexible schedule including weekdays and weekends.

Responsibilities

• Selling, stocking, and pricing of store merchandise.
• Completing customer transactions through point-of-sale.
• Ensuring excellent customer interactions and service.

Skills

Customer service

Technology proficiency

Cash handling

Team collaboration

Tools

Point of sale system

Job description

Job Overview

Participate in day‑to‑day operations of WINGS Resale stores under the supervision of the Lead Sales Associate and Store Manager.

Key Responsibilities

• Selling, stocking, and pricing of store merchandise


• Complete customer transaction through the use of a point‑of‑sale system


• Straighten racks, shelves, and other areas of the sales floor


• Promote the store inventory to potential customers while providing an extremely high level of customer service


• Accept and sort donations in the donations center


• Perform light housekeeping duties as needed


• Work collaboratively with staff, volunteers, and community service to meet resale store objectives


• Provide excellent customer service internally and externally


• Create and maintain attractive displays and merchandising techniques while maximizing the use of floor space and schedule regular rotation of displays and merchandise


• Ensure excellent donor and customer interactions and service


• Complete, on a timely basis, all administrative duties as assigned


• Attend all mandatory meetings and training

Requirements

• Ability to operate point of sale system and accurately handle cash and merchandise


• Commitment to diversity, equity, and inclusion


• Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude


• Comfortable with technology both general computer and point of sale systems


• Ability to work a flexible schedule, including weekdays and weekends


• Position requires periods of continuous standing, reaching, bending, stooping, kneeling, lifting, side‑to‑side and back‑and‑forth movements, and other physical movements that are necessary to sort and move bags/boxes of donated clothing and/or household and electronic merchandise, and then placing them in bins and other containers to be stored or put out on the store floor

Benefits

• Accrue IL Paid Leave for All Time


• EAP