Sales Associate, Birch Run Premium Outlets

knitwellgroup; Birch Run (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and careerAdv

Community impact

Job summary

knitwellgroup is hiring a Sales Associate in Birch Run, MI. You will serve as the brand ambassador, offering personalized styling and creating authentic connections with customers on the sales floor.

Responsibilities include helping customers, keeping the store visually appealing, and using technology to support a seamless omnichannel experience. Availability evenings/weekends/holidays is expected.

Qualifications

• Experience in customer-facing roles is preferred.
• Hospitality mindset when engaging with customers is essential.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Build authentic connections with customers and guide their shopping journey.
• Provide personalized styling recommendations and product knowledge.
• Maintain store aesthetics and organize merchandise to reflect brand standards.
• Deliver a seamless omnichannel experience using available tools.
• Collaborate with store leaders to meet daily goals and support teammates.

Skills

Customer service

Hospitality mindset

POS proficiency

Initiative

Flexibility

Tools

POS system

Job description

About us

About the role

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

The impact you can have

In this role, you'll have the opportunity to:

• Connect with customers and listen to their needs to create personalized customer experiences.

• Share product knowledge and recommendations to help style the customer.

• Use brand behaviors and personalized service to drive brand loyalty.

• Uphold the highest visual and operational standards while keeping the focus on the customer.

• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.

• Partner with store leaders to achieve individual goals and daily expectations.

• Build productive relationships by sharing ideas and being helpful to others.

You'll bring to the role

• Sales Associate or customer-focused experience (preferred)

• Brings a hospitality mindset when engaging with customers

• Flexible availability – including evenings, weekends, and holidays

• Technology proficient and ability to operate a point-of-sale system

• Takes initiative in making thoughtful decisions

Benefits

• 401(k) plan

• Merchandise discounts plus eligibility for discounts at our sister brands

• Professional development and opportunities for advancement across our brands

• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Store 2963-Birch Run Premium Outlets-ANN-Birch Run, MI 48415

Position Type:

Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.