Sales Associate - Bilingual. Part-time or Full-time

Workstream; Commerce City (CO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Training program

Flexible work hours

Health and dental insurance (post 90+?

Job summary

Ace Hardware is hiring a Sales Associate to greet customers, answer questions, and help them find products across departments. You will use the POS system to complete transactions and support daily store operations, while upholding a safe, friendly, and efficient shopping environment.

Ideal candidates will have a High school diploma, strong customer service skills, and the ability to work collaboratively in a busy retail setting with flexible hours.

Qualifications

• High school diploma or GED required.
• Commitment to service excellence and customer satisfaction.
• Ability to work in teams and communicate effectively.
• Willingness to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Greet customers and ensure a positive shopping experience.
• Know store layout and services to assist customers.
• Assist with stocking, pricing, and merchandising.
• Operate POS system to assist customers at checkout.
• Support management in achieving store goals and service standards.
• Promote Ace Rewards and respond to inquiries promptly.

Skills

Customer service

Cashier experience

Team player

Flexible hours

Education

High school diploma

Tools

POS system

Job description

Notice to Applicant about this Employer: You are applying for a job with an independently

owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store,

not Ace Hardware Corporation. The independent store owner alone is responsible for and

independently makes all decisions concerning employment related matters, including hiring,

firing, discipline, supervision, staffing and scheduling.

Sales Associate Job Posting

Major Job Responsibilities

• Greet, welcome and work with customers to ensure that they have a positive experience in the store and that if they have a problem, it’s solved before they leave; this includes the use of Ace’s S.A.L.E.S process,
• Possess strong knowledge of store layout and most, if not all, of the store’s departments and services
• Help the store achieve Ace’s Pinnacle status and perform well within the outlined metrics provided by Ace and the store’s management team
• Use provided communication and own tools in an effort to help the team work in the most efficient way to best serve customers
• Act as the store’s representative when necessary and set a great example for our staff
• Help create a positive, professional, clean and safe environment
• Help answer associate radio pages and customer calls quickly, courteously and effectively
• Utilize available resources to effectively solve problems
• Pursue learning opportunities and trainings as recommended by the store’s management team(s) and by self identification
• Remain in touch with daily operational goals and plans as outlined by store management
• Have an awareness of store promotions and various advertisements, promote the Ace Rewards Program
• Assist with receiving, stocking and pricing of merchandise both on the interior and exterior of the store
• Remain honest and communicative with customers, associates and management
• Operate Point of Sale as necessary to be able to best serve customers
• Other related duties as assigned

Minimum Requirements

• High school or GED, equivalent experience
• A commitment to service excellence and customer satisfaction
• Ability to work in teams and communicate frequently, well
• Ability and willingness to work flexible hours including evenings, weekends and holidays depending on the needs of the business
• Upon receiving training, be able to cashier under 50% of shift
• Due to the potential of using power equipment and the store’s scheduled hours, applicants must be at least 16 years of age

Preferred Qualifications

• Bilingual

Benefits

• Merchandise discount
• Training program
• Flexible work hours
• After 90 days of full time (30+ hours each week) employment, employer contribution to health and dental insurance are options; vision also available to associates by 100% self-paid premiums.

FLSA Status: Non-Exempt

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.