Sales Associate - Baltimore, MD - Johnson & Johnson MedTech - Orthopaedics

6032-DePuy Synthes Sales, Inc. Legal Entity; West Chester (Chester County); On-site; USD 90,000 - 120,000; Full time

Job summary

Johnson & Johnson is seeking a Sales Associate to support the Baltimore, MD territory in MedTech Sales specialized for Orthopaedics. The role involves assisting surgeons in the operating room with product knowledge, demonstrating DePuy Synthes instruments, and ensuring proper equipment availability and deployment.

The position requires strong relationship-building, travel to customer sites, and the ability to work in lab/OR environments.

Qualifications

• Bachelor’s or Associate or Medical Certification plus 2+ years of related experience, or 4+ years of related experience.
• Ability to work in a lab/operating room environment.
• Valid US driver’s license and ability to travel (weekends/overnight).
• Residence in or relocation to the posted territory.

Responsibilities

• Assist DePuy Synthes sales organization in retaining and expanding existing customers and conversions with new customers.
• Help achieve sales goals and market share objectives in the territory.
• Apply knowledge of sales process, product portfolio and customer knowledge to improve outcomes.
• Guide surgeons in the operating room with clinical and product knowledge.
• Demonstrate and ensure proper use of DePuy Synthes products.
• Attend surgeries to support and optimize equipment usage.
• Provide OR and Sterile Processing Department consultation and support.
• Troubleshoot and handle customer requests; manage hospital billing and purchase orders.
• Share customer/procedural/market insights with cross-functional teams to improve service levels.
• Prepare sales reports and maintain asset tracking and deployment.

Skills

Account Management

Sales

Relationship Building

Negotiation

Collaboration

Execution Focus

Goal Attainment

Market Knowledge

Market Research

Sales Presentations

Sales Promotions

Solutions Selling

Cultural Competence

Vendor Selection

Healthcare Trends

Education

Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.)

Job description

Company Overview

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

Job Details

Job Function: MedTech Sales. Job Sub Function: Clinical Sales – Surgeons (Commission). Job Category: Professional. All Job Posting Locations: Baltimore, Maryland, United States.

Position Overview

We are searching for the best talent for a Sales Associate to support in the Baltimore, MD territory.

About Orthopaedics: Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech.

Key Responsibilities

• Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
• Assist in the attainment of established sales goals including market share objectives in prescribed territory.
• Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
• Guide and assist surgeons in the operating room through their clinical and product knowledge.
• Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
• Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays;
• Provide Operating Room and Sterile Processing Department consultation.
• Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders.
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels.
• Prepare sales reports and documents as required.
• Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability.
• Ensure all promotional materials are maintained in a presentable manner.
• Ensure DePuy Synthes Services and offering meet highest quality standards.
• Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
• Differentiate DPS’s products versus competition by providing the customer unique insights.

Qualifications (Education & Experience)

• Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or Minimum of 4 years of professional and/or related experience or Recently transitioned from Active Military Duty.
• The ability to work in a lab/operating room environment.
• A valid driver's license issued in the United States.
• The ability to travel which may include weekend and/or overnight travel.
• Residence in or willingness to relocate to the posted territory.
• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
• A qualified candidate will be efficient, organized, self-motivated, positive and pro-active.
• Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred.
• If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent’s consent for the background check.

Other

• Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.
• We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
• Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Required Skills

• Account Management
• Business Behavior
• Collaboration
• Commission Accounting
• Cultural Competence
• Customer Centricity
• Execution Focus
• Goal Attainment
• Healthcare Trends
• Market Knowledge
• Market Research
• Relationship Building
• Sales
• Sales Presentations
• Sales Promotions
• Solutions Selling
• Sustainable Procurement
• Vendor Selection

Preferred Skills

• Account Management
• Business Behavior
• Collaboration
• Commission Accounting
• Cultural Competence
• Customer Centricity
• Execution Focus
• Goal Attainment
• Healthcare Trends
• Market Knowledge
• Market Research
• Relationship Building
• Sales
• Sales Presentations
• Sales Promotions
• Solutions Selling
• Sustainable Procurement
• Vendor Selection

Additional Description for Pay Transparency

The anticipated base pay range for this position is : $90,000 draw. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans.

Business Separation Announcement

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at https://www.jnj.com.