Sales Associate AZ, Job 283.26

Dunn Edwards Paints; Tucson (AZ); On-site; USD 22,000 - 28,000; Full time

Job summary

Dunn-Edwards is seeking a Sales Associate in Tucson, AZ to deliver a distinctive shopping experience for homeowners and professionals. You will assist customers, offer expert product advice, process transactions at the POS, keep the sales floor stocked, and maintain the store’s appearance in line with the Dunn-Edwards brand.

Responsibilities include building trusted relationships with painting professionals, learning about coatings products through Dunn-Edwards Learning Network, and contributing

Qualifications

• High school diploma or GED required.
• Strong written and verbal communication.
• Ability to operate POS and handle cash accurately.
• Customer service experience preferred.

Responsibilities

• Assist customers with project needs and offer advised options.
• Process orders via email, phone, or in person and at POS.
• Maintain store and stock areas and ensure safety standards.
• Support merchandise inventory levels and floor stock.
• Deliver courteous, professional shopping experience.

Skills

Customer focus

Education

High School Diploma or GED

Tools

POS (Point of Sale)

Job description

$16.00 - $20.00 per hour

GENERAL PURPOSE OF JOB:

Sales Associates at Dunn-Edwards deliver customer service that offers a distinctive shopping experience for both homeowners and professionals. Your responsibilities as a Sales Associate include demonstrating outstanding customer service and selling skills, continuously learning about the coatings industry, keeping sales floor stocked with merchandise, organizing the sales floor and stock areas and building trusted partnerships with our painting professionals.

Sales Associates interact with customers via phone and in-person to offer expert advice, while also processing and completing transactions. In addition, the Sales Associate is responsible for upholding Dunn-Edwards store vision of fast and reliable service, while ensuring that the store is well stocked and maintained. Sales Associates continuously learn about the industry, products and services through Dunn-Edwards Learning Network and various job certification programs that better assist in answering questions and making proper recommendations, as well as building a foundation for potential advancement opportunities as Dunn-Edwards continues to grow.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Making a connection with customers, asking questions about their project, then giving options and advice on meeting those needs
• Ensure delivery of product as needed meets both Dunn-Edwards’ and customers’ quality and service expectations
• Conduct self in professional manner - always acting as a positive extension of the Dunn-Edwards brand
• Efficiently take customer orders through various methods (email, phone, in-person) and process through point-of-sale
• Adhere to company safety standards at all times
• Clean and maintain all areas of store and equipment as assigned
• Assist with maintaining proper merchandise inventory levels
• Must have the ability to communicate clearly both written and verbal
• The ability to stock and merchandise products according to planogram
• Meet expectations of core competencies related to the position:

Customer Focus, Attention to Detail, Problem Solving, Initiative and Teamwork

• Additional duties as assigned

SUPERVISORY RESPONSIBILITIES:

This job does not have supervisory responsibilities. There are no subordinate supervisors reporting to this job.

EDUCATION and/or EXPERIENCE:

Four years of High School with diploma or GED equivalent; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Read and write English for safety purposes.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to Operate a Point of Sales system and complete cash transactions with financial accuracy.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS:

None.

ADDITIONAL INFORMATION:

This job will require general computer knowledge, mathematical experience and customer service skills.

PHYSICAL DEMANDS OF ESSENTIAL JOB FUNCTIONS:

Store and Outside Sales: Store and Outside Sales positions may have physical requirements that include, but are not limited to: (1) Lifting of items, such as sundries or containers of paint weighting from 5 to 75 pounds (2) Use of electronic equipment including, but not limited to computers, point of sale devices, communication devices (3) Driving a large delivery truck/vehicle (4) Climbing ladders (5) Walking on uneven surfaces, e.g., active construction sites (6) Interactions with customers, both face-to-face and on the telephone (7) Interaction with customers relating to color (8) Standing for long periods of time (9) Use of a respirator.

Dunn-Edwards is an Equal Opportunity Employer, M/F/D/V

fulltime

Opening shifts may start as early as 5:00 am. Closing shifts may end as late as 6:30 pm.

Workdays vary depending on location; some are open 7 days per week.