Sales Associate - AutoNation Ford North Canton

AutoNation; North Canton (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee discounts

Job summary

AutoNation is seeking an E-commerce Sales Associate to engage customers online, over the phone, and in person, guiding them from inquiry to in-store experience.

The role emphasizes no-haggle pricing, exceptional service, and building a lasting customer relationship while leveraging tools like a modern CRM and lender partnerships.

Qualifications

• Must demonstrate excellent customer service and communication abilities.
• Experience in automotive sales or retail is preferred.
• Proven success meeting sales targets and handling inquiries promptly.

Responsibilities

• Respond to online, phone, and in-person leads and guide customers through the vehicle purchase process.
• Work in a no-haggle, high-service environment to achieve sales goals.
• Build rapport, present options, and coordinate financing with lenders as needed.
• Maintain accurate records and update CRM with interactions and follow-ups.

Skills

Strong communication

Interpersonal skills

Customer service

Sales experience

CRM experience

Education

High school diploma or equivalent

Tools

CRM software

Finance tools

Job description

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key..Sell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:Competitive benefitsCareer paths into finance, management, and beyondA culture built on trust, transparency, and teamworkWhat We’re Looking For:Strong communication and interpersonal skillsA desire to help people and exceed expectationsSales or customer service experience preferredApply now and start building a career with purpose and potential.What are the requirements?Proven ability to provide an exceptional customer experienceDrive to set targeted personal income goals consistent with AutoNation’s standards of productivityOver 1 year automotive sales experienceProven ability to exceed established automotive sales and customer service goalsExcellent communication, consultative, interpersonal and organizational skillsThe willingness to follow up, and follow-up again, with customersValid in-state driver’s license and an acceptable, safe driving recordHigh school diploma or equivalentWhy should I work for AutoNation?You want to work for a car dealer that has a strong moral compass and treats all its associates with respectYou’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.How will I be paid? Will I receive training?As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build your book of business and close deals like the expert you already are.Exciting Benefits and Perks Await You:Competitive compensation and 401k matchingEnjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGearAccess amazing deals and discounts through YouDecide, a website with offers from top providers and retailersJoin our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwideAutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.