Sales Associate-AT&T Authorized Retailer-Cell Tech Mobility

GM Quest; Edinburg (TX); On-site; USD 12,000 - 22,000; Full time

Job summary

GM Quest in Edinburg, Texas seeks a motivated sales associate to help customers choose products and services. You will greet shoppers at the door, guide them through the purchase, and provide product information to drive confident decisions.

The role emphasizes customer service, a sales-driven mindset, and ability to educate customers on warranties, offers, and discounts while keeping the workspace organized and compliant with store policies.

Qualifications

• Excellent customer service and a sales focus.
• Ability to educate customers on products and warranties.
• Knowledge of company services and products as well as competitors.
• Strong communication and basic math skills.

Responsibilities

• Serves customers by helping them select products and services.
• Welcomes customers, offers assistance, and greets at the door.
• Directs customers by guiding them to lineups and counters; suggests items.
• Advises customers by providing information on products.
• Helps customers make selections with confidence and recommendations.
• Documents sales by updating customer profile records.
• Processes payments accurately (cash and card).
• Keeps clientele informed about future sales and offers.
• Remains knowledgeable about services and products and competitive offerings.
• Maintains a clean and organized area; enforces store policies.
• Contributes to team efforts and participates in local store marketing.
• Thanks customers and escorts them to the door after transactions.

Skills

Listening Skills

Customer Service

Meeting Sales Goals

Selling to Customer Needs

Product Knowledge

People Skills

High Energy Level

Dependability

General Math Skills

Verbal Communication

Follows Directions

Job description

Compensation: $9-$16/hr (based on experience) plus monthly bonus

Job Responsibilities:

Serves customers by helping them select our products and services.

Job Duties:

• Welcomes customers by greeting them,offering them assistance, & meeting them at the door.
• Ensures high levels of customer satisfaction through excellent customer service.
• Directs customers by escorting them to phone lineup and counters; suggesting items.
• Advises customers by providing information on products.
• Helps customer make selections by building customer confidence; offering suggestions and opinions.
• Documents sales by creating or updating customer profile records.
• Processes payments by totaling purchases; processing cash and credit cards accurately.
• Keeps clientele informed by notifying them of preferred customer sales and merchandise of future potential interest.
• Must have knowledge of our company's services and products (as well as other carriers) and must be customer focused and sales oriented. (Sales driven mentality.)
• Must have the ability to focus and capture every sale.
• Have the ability to educate customers with product knowledge in relation to warranty and features, along with any special offers or discounts that the product may hold.
• Keeps and maintains his/her area clean and organized.
• Follows and enforces company policies and procedures.
• Contributes to team effort by accomplishing related results as needed.
• Must participate with our company's local store marketing approach. (Ex. Flyering, sidewalk sign & B2B)
• Adheres to proper authority.
• Consistently thanks customers and walks them to the door while exiting after each transaction.

Skills and Qualifications:

Listening Skills, Customer Service, Meeting Sales Goals, Selling to Customer Needs, Product Knowledge, People Skills, High Energy Level, Dependability, General Math Skills, Verbal Communication, Follows Directions.