Sales Associate-ANN, University Station

Ann-Taylor-04806202; Westwood (MA); On-site; USD 42,981,000 - 53,726,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and career-op

Community impact through philanthropic

Job summary

Ann Taylor seeks a Sales Associate at Store 2278-University Station-ANN-Westwood, MA 02090 to connect with customers and guide their shopping journeys with personalized styling recommendations.

You will keep the sales floor organized, share product knowledge, and collaborate with your team to deliver an inviting omnichannel experience. The role requires a hospitality mindset, customer-focused approach, and tech proficiency with POS systems; availability includes evenings, weekends and holidays.

Qualifications

• Customer-focused experience preferred.
• Hospitality mindset when engaging with customers.
• Flexible availability including evenings, weekends and holidays.
• Technically proficient and able to operate a POS system.

Responsibilities

• Act as brand ambassador and guide customers through their shopping journey.
• Provide personalized styling recommendations and product knowledge.
• Keep the store visually appealing and merchandise well-organized.
• Collaborate with team to deliver exceptional in-store experiences and omnichannel service.

Skills

Customer service

Hospitality mindset

Tools

Point-of-Sale (POS) system

Job description

About usAnn Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere—from the office to special occasions (and everywhere in between).Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?About the roleAs a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.The impact you can haveIn this role, you'll have the opportunity to:Connect with customers and listen to their needs to create personalized customer experiences.Share product knowledge and recommendations to help style the customer.Use brand behaviors and personalized service to drive brand loyalty.Uphold the highest visual and operational standards while keeping the focus on the customer.Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.Partner with store leaders to achieve individual goals and daily expectations.Build productive relationships by sharing ideas and being helpful to others.You'll bring to the roleSales Associate or customer-focused experience (preferred)Brings a hospitality mindset when engaging with customersFlexible availability – including evenings, weekends, and holidaysTechnology proficient and ability to operate a point-of-sale systemTakes initiative in making thoughtful decisionsBenefits401(k) planMerchandise discounts plus eligibility for discounts at our sister brandsProfessional development and opportunities for advancement across our brandsCommunity impact through our philanthropic partnershipsAvailability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.Location:Store 2278-University Station-ANN-Westwood, MA 02090Position Type:Regular/Part timePay Range:$15.00 - $18.75 Hourly USDEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.