Sales Associate, Ann Taylor Factory Store Wyomissing

KnitWell Group; Wyomissing (Berks County); On-site; USD 26,000 - 38,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor, part of KnitWell Group, seeks a committed Sales Associate to guide customers with personalized styling and exemplary service. You’ll maintain an inviting sales floor, assist with merchandising, and leverage knowledge of products and promotions to enhance each shopper’s experience.

The role emphasizes hospitality, flexibility for evenings/weekends/holidays, and proficiency with POS systems to complete seamless transactions.

Qualifications

• Customer-focused and friendly approach to styling and selling.
• Ability to listen to needs and offer personalized recommendations.
• Comfort with operating a point-of-sale system and handling transactions.
• Willingness to work evenings, weekends, and holidays as required.

Responsibilities

• Act as the brand ambassador and connect with customers to guide their shopping experience.
• Keep merchandise organized and visually appealing on the sales floor.
• Share product knowledge and styling tips to drive loyalty and add-on sales.
• Collaborate with team to create memorable, personalized customer experiences.
• Utilize tools to stay informed on priorities and promotions.

Skills

Customer service

Brand ambassador

POS operation

Flexible availability

Tools

POS system

Job description

About us

Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere - from the office to special occasions (and everywhere in between). Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?

About the role

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

The impact you can have

In this role, you'll have the opportunity to:

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

You'll bring to the role Sales Associate or customer-focused experience (preferred)

Brings a hospitality mindset when engaging with customers

Flexible availability - including evenings, weekends, and holidays

Technology proficient and ability to operate a point-of-sale system

Takes initiative in making thoughtful decisions

Benefits

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location

Store 2295 - The Shops at Wyomissing-ANN-Wyomissing, PA 19610

Position Type

Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

KnitWell Group

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America - Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.