Sales Associate-ANN, Tanger Outlets Columbus

LOFT Outlet; Sunbury (OH); On-site; USD 15,000 - 19,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Discounts at sister brands

Job summary

KnitWell Group's LOFT Outlet at Tanger Outlets Columbus-Sunbury, OH is hiring a Sales Associate. You will greet customers, offer personalized styling, keep merchandise organized, and help create a welcoming omnichannel shopping experience.

Bring hospitality, prior customer service, flexible availability for evenings/weekends/holidays, and tech savvy with a POS system. Join a team that values collaboration, development opportunities, and a strong focus on customer experience.

Qualifications

• Experience in customer-facing roles preferred.
• Hospitality mindset when engaging with customers.
• Availability including evenings, weekends, and holidays.
• Comfort with using a point-of-sale system.
• Proactive in making thoughtful decisions.

Responsibilities

• Connect with customers to create personalized shopping experiences.
• Share product knowledge and styling recommendations.
• Maintain visually appealing and organized sales floor.
• Collaborate with team to deliver exceptional service and promotions.
• Use brand tools to provide a seamless omnichannel experience.

Skills

Hospitality mindset

Customer-focused experience

Flexible availability

POS system operation

Initiative

Tools

POS system

Job description

About us

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America - Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.

About the role

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

The impact you can have

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

What you'll bring to the role

• Sales Associate or customer-focused experience (preferred)
• Brings a hospitality mindset when engaging with customers
• Flexible availability - including evenings, weekends, and holidays
• Technology proficient and ability to operate a point-of-sale system
• Takes initiative in making thoughtful decisions

Benefits

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships
• Availability of these benefits is based on employment type, role, and certain eligibility requirements.
• Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location: Store 3085-Tanger Outlets at Columbus-ANN-Sunbury, OH 43074
Position Type: Regular/Part time
Pay Range: $11.00 - $13.75 Hourly USD

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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Scam Warning

• It won’t cost you money to apply for a job with us. Our brands will never ask for money - that includes a wire transfer or a credit card. There will be no charge for equipment, background checks or other expenses in submitting a job application with us.
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• Interviews will be conducted in-person or through a secure video call, using a teleconference application that uses email addresses only (not telephone numbers).
• Watch closely for email addresses with misspelled or “spoofed” company names in communications during the interview process. Examples of suspicious addresses include “[e-mail]” instead of “[e-mail],” and misspelled company names like “[e-mail]” or “[e-mail].”
• If you do apply to our Brands through an official job board site rather than using our official website (https://www.ascena.com/home/our-careers/work-with-us/), report suspicious communication immediately to the site or platform used to submit your job application (such as an official job board site).
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