Sales Associate - 34719

Rack Room Shoes; New Braunfels (TX); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Benefits Information

Job summary

Rack Room Shoes is seeking a customer-focused associate to support sales and store operations in a fast-paced retail environment. You will help customers, maintain merchandise presentation, and assist with stock and store cleanliness, while promoting promotions and rewards programs.

Ideal candidates have retail experience, strong interpersonal skills, basic math, and a knack for visual merchandising. This role emphasizes teamwork and customer satisfaction.

Qualifications

• Interpersonal skills to deal with customers and coworkers.
• Basic communication, organization, and math skills.
• Retail sales experience, preferably in footwear or specialty retail.
• Knowledge of store policies and procedures.
• Basic visual merchandising and Store Presentation Standards understanding.

Responsibilities

• Create an excellent shopping experience by adhering to service standards and assisting customers.
• Lead by example in accuracy and completeness of work and promote store initiatives.
• Maintain awareness of current sales promotions and merchandise presentation.
• Ensure stock is well arranged and merchandise is properly merchandised.
• Develop product knowledge and fitting skills; participate in inventories and shipping/receiving as needed.
• Process sales through the POS following policy; ensure shoes are paired at checkout.

Tools

POS systems

Job description

Job Description Summary

Adhere to and practice the company’s service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation.

Duties and Responsibility

• Create an excellent shopping experience for our customers through awareness and company service standards.
  Positive attitude, willingness to serve and well informed.
  Sales and assistance
  Promotion of company rewards program and others business initiatives.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation.
  Ensure stock is well arranged and merchandised properly.
  Maintain cleanliness and organization of all areas within the store.
• Develop and maintain necessary product knowledge and fitting skills.
• Maintain an awareness of Loss Prevention concerns involving customers and staff members.
• Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
• When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
• Process all sales and POS terminal transactions in accordance with policy and procedure.

Principal Working Relationships

Customers, Sales Associates, Store Management and District/Regional Managers

Key Qualifications

Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
Basic communication (both verbal and non-verbal), organization, and math skills.
Experience in retail sales, preferably specialty retail or footwear.
Basic knowledge of the policies and procedures.
Basic visual merchandising skills and an understanding of the Store Presentation Standards.

Benefits Information: https://rackroomshoes.hrbenefits.net/