Sales Associate - 34604

Rack Room Shoes; Lake Charles (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

Rack Room Shoes in Lake Charles, LA is seeking a Retail Sales Associate to deliver outstanding customer service and support store operations. You will assist customers, process transactions, maintain display standards, and help manage stock on the sales floor.

The role requires good communication, organization, basic math, and prior retail experience; you will work as part of a team under store leadership to meet sales goals and uphold company policies.

Qualifications

• Interpersonal skills are essential to interact with customers and colleagues.
• Good communication, both verbal and non-verbal, is required.
• Strong organizational skills help keep the store and tasks in order.
• Solid basic math skills for transactions and pricing.
• Experience in retail sales, preferably in footwear or specialty retail.
• Understanding of Store Presentation Standards and merchandising basics.

Responsibilities

• Create an excellent shopping experience for customers through service standards.
• Maintain awareness of current promotions and sales initiatives.
• Keep merchandise presented neatly and stock arranged properly.
• Develop product knowledge and fitting skills.
• Be aware of Loss Prevention concerns involving customers and staff.
• Participate in inventories, shipping/receiving, and on-floor merchandising as needed.
• Process cash and POS transactions accurately and in compliance with policy.
• Ensure all shoes are checked for mates during checkout.

Skills

Interpersonal skills

Communication skills

Organization

Math skills

Retail sales experience

Store presentation standards

Job description

Job Description Summary

Adhere to and practice the company’s service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation.

Duties and Responsibility

• Create an excellent shopping experience for our customers through awareness and company service standards.
  Positive attitude, willingness to serve and well informed.
  Sales and assistance
  Promotion of company rewards program and others business initiatives.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation.
  Ensure stock is well arranged and merchandised properly.
  Maintain cleanliness and organization of all areas within the store.
• Develop and maintain necessary product knowledge and fitting skills.
• Maintain an awareness of Loss Prevention concerns involving customers and staff members.
• Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
• When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
• Process all sales and POS terminal transactions in accordance with policy and procedure.

Principal Working Relationships

Customers, Sales Associates, Store Management and District/Regional Managers

Key Qualifications

Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
Basic communication (both verbal and non-verbal), organization, and math skills.
Experience in retail sales, preferably specialty retail or footwear.
Basic knowledge of the policies and procedures.
Basic visual merchandising skills and an understanding of the Store Presentation Standards.

Benefits Information: https://rackroomshoes.hrbenefits.net/