Sales Associate - 34588

Rack Room Shoes; Largo (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Rack Room Shoes is seeking a customer-focused retail associate to deliver exceptional shopping experiences and meet sales goals in a fast-paced store environment.

You will help customers, promote promotions, and maintain organized, clean merchandise displays while ensuring accurate cash handling and POS transactions.

Qualifications

• Interpersonal skills to deal effectively with customers and staff at all levels.
• Clear communication, both verbal and non-verbal, and basic math and organizational abilities.
• Experience in retail sales, preferably in footwear or specialty retail.
• Familiarity with store policies and basic visual merchandising standards.

Responsibilities

• Create an excellent shopping experience for customers following service standards.
• Promote current sales promotions and assist customers with purchases.
• Maintain merchandise presentation, stock organization, cleanliness, and store appearance.
• Build product knowledge and fitting skills to advise customers.
• Be mindful of loss prevention and security within the store environment.
• Participate in inventories, shipping/receiving, and merchandising on the sales floor.
• Process sales and POS transactions per policy; ensure shoes are correctly matched at checkout.

Skills

Interpersonal skills

Basic communication

Organization

Math skills

Retail experience

Visual merchandising

Job description

Job Description Summary

Adhere to and practice the company’s service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation.

Duties and Responsibility

• Create an excellent shopping experience for our customers through awareness and company service standards.
  Positive attitude, willingness to serve and well informed.
  Sales and assistance
  Promotion of company rewards program and others business initiatives.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation.
  Ensure stock is well arranged and merchandised properly.
  Maintain cleanliness and organization of all areas within the store.
• Develop and maintain necessary product knowledge and fitting skills.
• Maintain an awareness of Loss Prevention concerns involving customers and staff members.
• Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
• When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
• Process all sales and POS terminal transactions in accordance with policy and procedure.

Principal Working Relationships

Customers, Sales Associates, Store Management and District/Regional Managers

Key Qualifications

Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
Basic communication (both verbal and non-verbal), organization, and math skills.
Experience in retail sales, preferably specialty retail or footwear.
Basic knowledge of the policies and procedures.
Basic visual merchandising skills and an understanding of the Store Presentation Standards.

Benefits Information: https://rackroomshoes.hrbenefits.net/