Sales Associate - 33789

Rack Room Shoes; New Braunfels (TX); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Benefits Information

Job summary

Rack Room Shoes in New Braunfels, TX is seeking a results-driven Sales Associate to support customers and drive store performance. You will uphold service standards, assist with promotions, and help maintain pristine product presentation.

Role focuses on creating a welcoming shopping experience, processing sales accurately, and collaborating with store management to meet goals. Prior retail experience is preferred; we provide training and opportunities to grow within the chain.

Qualifications

• Interpersonal skills to interact with customers and coworkers.
• Basic communication, organization, and math skills.
• Retail sales experience, preferably in specialty footwear.
• Familiarity with store policies and procedures.
• Basic visual merchandising and store presentation knowledge.

Responsibilities

• Create an excellent shopping experience through service standards and positive attitude.
• Assist in promoting promotions and rewards programs.
• Maintain merchandise presentation and store cleanliness.
• Develop product knowledge and sizing/fitting skills.
• Assist in inventories and receiving merchandise.
• Process sales and POS transactions accurately and efficiently.
• Ensure shoes are matched and transactions are logged per policy.

Skills

Interpersonal skills

Communication skills

Mathematics

Retail sales experience

Store presentation

Job description

Job Description Summary

Adhere to and practice the company’s service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation.

Duties and Responsibility

• Create an excellent shopping experience for our customers through awareness and company service standards. Positive attitude, willingness to serve and well informed. Sales and assistance. Promotion of company rewards program and others business initiatives.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation. Ensure stock is well arranged and merchandised properly. Maintain cleanliness and organization of all areas within the store.
• Develop and maintain necessary product knowledge and fitting skills.
• Maintain an awareness of Loss Prevention concerns involving customers and staff members.
• Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
• When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
• Process all sales and POS terminal transactions in accordance with policy and procedure.

Principal Working Relationships

Customers, Sales Associates, Store Management and District/Regional Managers

Key Qualifications

Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees. Basic communication (both verbal and non-verbal), organization, and math skills. Experience in retail sales, preferably specialty retail or footwear. Basic knowledge of the policies and procedures. Basic visual merchandising skills and an understanding of the Store Presentation Standards.

Benefits Information: https://rackroomshoes.hrbenefits.net/