Sales Associate - 24H150

Carter's Inc.; Grapevine (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

30% discount on brands

Mental health benefits

Educational programs for career advancement

Flexible scheduling

Job summary

Carter's Inc. in Grapevine, Texas, is looking for a Sales Associate. In this role, you'll engage with customers, assisting them with product information and ensuring a positive shopping experience. Responsibilities include processing transactions, maintaining a safe and clean store, and communicating promotions. We value a positive, solutions-oriented mindset and the ability to multitask. This position offers flexible schedules and benefits like discounts and development programs.

Qualifications

• Demonstrated ability to engage with customers effectively.
• Proven customer service experience in a retail environment.
• Able to communicate clearly in both verbal and written forms.

Responsibilities

• Welcome customers warmly and assist with product inquiries.
• Resolve customer issues proactively in a busy environment.
• Assist customers with omnichannel service to enhance their shopping experience.
• Process transactions accurately at the point of sale.
• Complete inventory replenishment as required.
• Communicate promotional events and the loyalty program to customers.
• Maintain cleanliness and safety in the store to minimize loss.

Skills

Customer service skills

Positive mindset

Effective communication

Ability to multitask

Job description

As a Sales Associate,

You will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

Benefits we love

• Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.

• Benefits and perks that make life better, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!

• Advance You Program helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language!

• The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.

• Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a season or a long-term career, you can grow at Carter’s.

What you’ll do

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.

• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.

• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.

• Execute and expedite point of sale/register transactions.

• Complete floor replenishment and shipment as needed.

• Articulate current promotional events and the brand loyalty program, including credit, to customers.

• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualities we’d love in a candidate

• A positive and solutions-oriented mindset.

• Demonstrated customer service and engagement skills.

• Effective and professional verbal and written communication skills.

• The ability to manage multiple tasks at once.

You can

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.

• Stand or walk for extended periods of time; climb up and down a ladder.

• Provide availability that may include days, nights, weekends, and holidays as scheduled.

Carter’s for all

Carter's is an Equal Opportunity and Affunative Action employer. (Minority/Female/Disability/Veteran).

Additional information

Applications will be accepted until at least 7 days after the posting date.

Carter's does not use AI to make any decision in our hiring process.

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location. *Source: Circana / Consumer Tracking service, U.S. dollar share, 12 months ending September 2023