Sales Associate - 24H150

Carters Inc.; El Paso (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

30% discount on brands

Mental health benefits

Tuition-free GED and degree programs

Professional and personal development programs

Job summary

A leading children's apparel retailer is seeking a Sales Associate to welcome and assist customers in a vibrant shopping environment. You will engage with families, helping them find baby essentials and ensuring a positive shopping experience. Ideal candidates will possess strong customer service skills, effective communication, and the ability to multitask in a busy retail setting. The role offers competitive benefits, a supportive culture, and opportunities for personal and professional development.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Welcome customers with a warm greeting and assist with product inquiries.
• Proactively resolve customer issues in a busy retail setting.
• Ensure a positive shopping experience via omnichannel support.
• Manage point of sale/register transactions.
• Complete store replenishment and manage shipment as needed.
• Articulate promotions and loyalty programs to customers.
• Maintain a safe, clean store to minimize loss.

Skills

Customer service skills

Solutions-oriented mindset

Effective communication

Ability to multitask

Job description

If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.

Love What You Do. Carter’s Careers.

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What We Love About Carter’s

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?

Benefits We Love

• Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
• Benefits and perks that make life better, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
• Advance You Program helps earn a GED or a bachelor’s degree tuition‑free or learn English as a second language!
• The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.
• Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a season or a long‑term career, you can grow at Carter’s.

What You’ll Do

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualities We’d Love In a Candidate

• A positive and solutions‑oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

You Can

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled.

Carter’s For All

Carter's is an Equal Opportunity and Aff… (Minority/Female/Disability/Veteran).

Additional information:

Applications will be accepted until at least 7 days after the posting date.

Carter's does not use AI to make any decision in our hiring process.

Source

• Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.